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MCI BPO Expands in the Philippines with the Acquisition of EastWest BPO & EastWest Technologies
March 18, 2024 08:30 ET | MCI, LC
MCI BPO (MCI) a USA based BPO & CX solutions announces the acquisition of East West BPO headquartered in San Fernando, Pampanga near Clark Freeport Zone.
Coveo Wins CMSWire IMPACT Award
Coveo Wins CMSWire IMPACT Award for Best Use of AI in Customer Service with Coveo Relevance Generative Answering
March 14, 2024 09:02 ET | Coveo Solutions Inc.
Coveo receives industry recognition for delivering real concrete results with Coveo AI Search and Generative Answering for enterprise customers
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Carahsoft Technology Corp. Recognized as a Liferay Partner of the Year Award Winner
March 12, 2024 09:00 ET | Carahsoft Technology Corp.
RESTON, Va., March 12, 2024 (GLOBE NEWSWIRE) -- Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced that they have been named a Liferay Partner of the Year....
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Concentrix Appoints Ryan Peterson as Executive Vice President and Chief Product Officer
March 05, 2024 09:00 ET | Concentrix Corporation
Concentrix Appoints Ryan Peterson as Executive Vice President and Chief Product Officer
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Excite Credit Union Recognized for Superior Consumer Loan Experience with CU Solutions Group's 2024 Best of the Best Award
March 05, 2024 08:45 ET | Excite Credit Union
Excite Credit Union has received the 2024 Best of the Best award for Best Consumer Loan Experience from MemberXP, a a leading customer experience program.
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eGain to exhibit novel AI Knowledge capabilities at Call Centre World 2024 in Berlin
February 23, 2024 06:30 ET | eGain Corporation
SUNNYVALE, Calif. and NEWBURY, United Kingdom, Feb. 23, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer engagement, today announced that the company...
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MCI enters Cape Town South Africa with the Acquisition of Cloud CX QA and BPO Provider BYC Aqua
February 19, 2024 09:00 ET | MCI, LC
The South African transaction strengthens MCI's offerings by adding a robust QA technology, artificial intelligence and BPO delivery from Cape Town.
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Bombardier Announces New Smart Services Offerings for Defense Customers with Predictable, Customizable Maintenance Options
February 19, 2024 07:30 ET | Bombardier Inc.
New Smart Services Defense program provides cost-per-flight-hour coverage of airframe system components, landing gear overhaul and more for Challenger and Global series aircraftSmart Services Defense...
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Bombardier annonce de nouvelles offres Smart Services pour les clients de Bombardier Défense, avec options de maintenance prévisibles et personnalisables
February 19, 2024 07:30 ET | Bombardier Inc.
Le nouveau programme Smart Services Défense offre une protection facturée à l’heure de vol couvrant les composants du système cellule, la révision des trains d’atterrissage et plus encore pour les...
gategroup signs agreement with Qatar Air
Qatar Airways and gategroup launch new partnership to Elevate Inflight Dining
February 12, 2024 03:15 ET | Gategroup Corporate Switzerland
NEWS PROVIDED BYgategroupFebruary 12, 2024, 09:00 AM CETQatar Airways and gategroup launch new partnership to elevate inflight diningThe airline with gategroup on board will set a new benchmark...