RedRoute Raises $6.5 Million in Seed Funding
February 11, 2022 08:00 ET
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RedRoute
NEW YORK, Feb. 11, 2022 (GLOBE NEWSWIRE) -- RedRoute, a pioneer of great voice-based customer service experiences and conversational AI, today announced it has secured seed funding of $6.5 million...
Ushur Forms AI Research Group to Power the Future of Customer Experience Automation
September 02, 2021 11:00 ET
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Ushur
SANTA CLARA, Calif., Sept. 02, 2021 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced the launch of Ushur AI Lab, a research group dedicated...
Ushur Unveils Intelligent Automation Solution to Handle Benefits Enrollment Influx With Transformed Member Experiences and Improved HEDIS Measures
July 21, 2021 09:00 ET
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Ushur
SANTA CLARA, Calif., July 21, 2021 (GLOBE NEWSWIRE) -- Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), today announced Ushur for Open Enrollment – a complete solution that...
CORRECTION - With New SVP of Sales, Ushur Adds Sixth Senior Leader in Six Months
April 10, 2021 13:20 ET
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Ushur
SANTA CLARA, Calif., April 10, 2021 (GLOBE NEWSWIRE) -- In a release issued under the same headline on Thursday, April 8, 2021 by Ushur, please note that in the fifth paragraph of the release, the...
With New SVP of Sales, Ushur Adds Sixth Senior Leader in Six Months
April 08, 2021 11:00 ET
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Ushur
SANTA CLARA, Calif., April 08, 2021 (GLOBE NEWSWIRE) -- Ushur, an early leader in AI-powered customer experience automation, today announced that enterprise sales leader Ron Gupta has joined as...
Ushur Adds Kashif Mahbub to Its Senior Leadership to Drive Marketing and Growth
February 17, 2021 11:00 ET
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Ushur
SANTA CLARA, Calif., Feb. 17, 2021 (GLOBE NEWSWIRE) -- Ushur, the leading provider of intelligent automation for enterprise customer engagement, today announced that Kashif Mahbub has joined the...
Ushur Taps Insurance Industry Veterans for Leadership Team
November 19, 2020 09:00 ET
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Ushur
SANTA CLARA, Calif., Nov. 19, 2020 (GLOBE NEWSWIRE) -- Ushur, the no-code platform for customer engagement, today announced that Meredith Barnes-Cook and Janeen Blanton have joined as Head of Global...
Kate Gingras joins Ushur as Vice President of Strategic Accounts
August 28, 2020 08:00 ET
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Ushur
SANTA CLARA, Calif., Aug. 28, 2020 (GLOBE NEWSWIRE) -- Ushur, the Intelligent Automation company, today announced that Kate Gingras, JD, has joined as Vice President of Strategic Accounts. Gingras...
Symphony, a SYKES company Joins Forces With Jacada as Newest Global Consulting Partner
July 23, 2020 08:15 ET
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Jacada
ATLANTA, July 23, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a pioneer of intelligent customer service automation, has announced its newest strategic partner, Symphony, a SYKES company, a global...
Jacada To Offer Easy-to-Launch Customer Service Automation Solutions for Contact Centers Affected by the Coronavirus Pandemic
April 06, 2020 08:08 ET
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Jacada
ATLANTA, April 06, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, has been monitoring the impact the coronavirus has had on contact centers. In...