Jacada To Offer Easy-to-Launch Customer Service Automation Solutions for Contact Centers Affected by the Coronavirus Pandemic
April 06, 2020 08:08 ET
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Jacada
ATLANTA, April 06, 2020 (GLOBE NEWSWIRE) -- Jacada, Inc., a global pioneer in customer service automation software, has been monitoring the impact the coronavirus has had on contact centers. In...
Jacada Selected by Puget Sound Energy to Provide Intelligent Customer Self-Service Solutions
July 24, 2018 15:10 ET
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Jacada
ATLANTA, July 24, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc. (OTCQB:JCDAF), provider of Autonomous CX solutions designed to automate customer service operations, reduce contact center size, and improve...
Jacada Customer Assistant and Visual IVR Solutions Selected by Industry-Leading Mortgage Service Provider
June 27, 2018 07:00 ET
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Jacada
ATLANTA, June 27, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, reduce contact center size, and improve the customer...
Jacada Visual IVR Chosen by Leading Global Insurance and Financial Services Provider for its Canadian Operation
April 12, 2018 07:00 ET
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Jacada
ATLANTA, April 12, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc. (OTCQB:JCDAF), provider of Autonomous CX solutions designed to automate customer service operations, reduce contact center size, and improve...
Jacada Visual IVR Launched Into Japanese Market by Dimension Data – NTT Neomeit Partnership
October 05, 2017 08:00 ET
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Jacada
ATLANTA, Oct. 05, 2017 (GLOBE NEWSWIRE) -- Jacada Ltd. (OTCQB:JCDAF), a leading global provider of customer service technology designed to simplify the interaction between businesses and their...
Jacada Visual IVR Subscription Extension Ordered by Leading Global Technology Company
July 27, 2017 08:00 ET
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Jacada
ATLANTA, July 27, 2017 (GLOBE NEWSWIRE) -- Jacada Ltd. (OTCQB:JCDAF), a leading global provider of customer experience technology designed to simplify the interaction between businesses and their...
Jacada Partners with Idomoo to Bring Personalized Video to Visual IVR
June 22, 2017 16:01 ET
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Jacada
ATLANTA, GA--(Marketwired - June 22, 2017) - Jacada, Ltd., (OTCQB: JCDAF) a leading global provider of customer service technology designed to simplify the interaction between businesses and their...
Jacada Wins ICMI Best New Technology Solution Award
June 06, 2017 08:00 ET
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Jacada
ATLANTA, GA--(Marketwired - June 06, 2017) - Jacada, Inc. (OTCQB: JCDAF), a leading global provider of customer service technology designed to simplify the interaction between businesses and their...
Jacada Chosen Winner of 2017 Digital Self-Service Innovation Award
May 31, 2017 08:00 ET
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Jacada
ATLANTA, GA--(Marketwired - May 31, 2017) - Jacada, Ltd. (OTCQB: JCDAF), a leading global provider of customer service technology designed to simplify the interaction between businesses and their...
Jacada Visual IVR Awarded Technology Innovation Award by Ventana Research
October 18, 2016 07:00 ET
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Jacada
ATLANTA, GA--(Marketwired - October 18, 2016) - Jacada, Ltd. (OTCQB: JCDAF), a leading international provider of customer experience technology designed to simplify the interaction between businesses...