SAN FRANCISCO, Aug. 22, 2006 (PRIMEZONE) -- VoiceCon Fall '06, Booth No. 537 -- BandTel(tm), a leading global provider of next-generation VoIP termination to the PSTN for high volume telecom users such as Call Centers, Enterprise users, Teleconferencing Companies and Internet Voice Response (IVR) users, today announced it has launched TotalView, a new web-based portal designed to give BandTel customers and resellers in-depth and real-time call and accounting information and analysis.
"Accurate reporting is a necessity within every organization, especially when it comes to telecommunications initiatives," stated Chris Dunk, president and CEO of BandTel. "Organizations switch to the services BandTel offers, mainly because of the cost savings involved. We wanted to make that more tangible so end users can manage and budget their inbound and outbound calling activities while allowing resellers to access important customer information so they can better serve their customers."
By simply entering a user name and password, end users such as enterprises or call centers can use TotalView to easily create Call Detail Reports, which include all incoming and outbound call information such as the minutes used on a monthly basis, which helps them plan their telecommunications budget. It also allows them to access invoices, accounting history, calls by number, region/destination and call completion ratios, so they can measure the effectiveness of the BandTel network.
Resellers can use TotalView to access their customers' call information and history, which will enable them to offer cost comparisons and reductions. It will also provide them with sales reporting information such as invoices paid and compensation/revenue management tools. For more information on BandTel and its services, please visit the company's web site at www.bandtel.com
About BandTel
BandTel is a leading provider of VoIP termination to the PSTN. Its solutions are uniquely designed for high volume telecom users such as Call Centers, Enterprise users, Teleconferencing Companies, and Internet Voice Response (IVR) users. BandTel is dedicated to ensuring its customers and partners alike have access to the most reliable, end-to-end VoIP service available on the market today. Its N-Plus(sm) architecture is designed to solve the throughput and redundancy problems on high capacity SIP-based networks and eliminate any single point of failure. The company has developed strong partnerships with leading carriers and telecommunications companies such as Global Crossing, XO Communications, Level 3, Verizon/MCI, and NEC. BandTel is headquartered in Newport Beach, Calif. For more information, visit the company's web site at www.bandtel.com or call 877-226-3835.
BandTel is a registered trademark of BandTel, Inc. All other trademarks are property of their respected owners.