MANILA, Philippines, Jan. 18, 2007 (PRIME NEWSWIRE) -- SES CEO, Clarisa Rojo, today announced that SES has signed an agreement with Convergent Solutions, a Philippine-based provider of integration solutions for large enterprise communications systems, for a pilot test of SES' Effective software.
Convergent Solutions, specializing in solutions for communications systems in large enterprises, signed an agreement with SES to commence a pilot test of the Effective software suite. Convergent Solutions will use Effective to monitor sales, customer service operations and integration of various data systems installed with its customers.
"Due to its experience and interesting customer base, Convergent Solutions will provide an important testing ground for our Effective suite. We are confident that the agreement with Convergent will lead to many significant contracts in the future," noted Clarisa Rojo, CEO of SES.
About Effective
Effective is a unique, technologically advanced Customer Relation Management (CRM) tool which caters to the current and future needs of small to medium enterprises as well as large telecom operators, mainly in the Asia Pacific (APAC) region.
This software tool, aptly named "Effective," maximizes the utilization of organization resources such as manpower, equipment and time, and optimizes the execution of daily activities such as inventory management, service center and sales process. Effective offers several major advantages over existing solutions: cost-effectiveness, scalability, modularity, rapid deployment and functionality. In addition, Effective can be enhanced to be used as a web-based management tool, allowing organizations to manage, monitor and track their relations with their customers over the internet, from outside the office.
About SES
SES Inc. is a Philippine-based software company providing enterprise software that enables small and medium-sized enterprises and telecom operators to optimize functions such as workforce management, call centers, and resource management. Effective, the company's user-friendly, rapidly deployable software package includes many Customer Resource Management (CRM) functions with a focus on customer needs for greater internal efficiency, cost control and maintaining service quality.