Businesses Vastly Underestimate Impact of a Personal Connection in Customer Acquisition and Retention According to NewVoiceMedia Study
March 26, 2015 08:30 ET | NewVoiceMedia
SAN FRANCISCO, CA--(Marketwired - Mar 26, 2015) - NewVoiceMedia, a leading global provider of omni-channel cloud customer contact technology, has released new research revealing that sales teams...
CRM Magazine Selects NewVoiceMedia for 'CRM Rising Star' and 'CRM Service Elite' 2015 Awards
March 13, 2015 08:30 ET | NewVoiceMedia
LONDON, UNITED KINGDOM and SAN FRANCISCO, CA--(Marketwired - Mar 13, 2015) - NewVoiceMedia, a leading global provider of omni-channel cloud customer contact technology, today announced it has won...
NewVoiceMedia Wins Gold and Silver Stevie Awards for Sales & Customer Service
March 04, 2015 08:30 ET | NewVoiceMedia
LONDON, UNITED KINGDOM and SAN FRANCISCO, CA--(Marketwired - Mar 4, 2015) - NewVoiceMedia, a leading global provider of cloud contact center solutions, has been honored twice in the ninth annual...
REMINDER: Lumesse Ex
REMINDER: Lumesse Executive to Explore the Future of Human Capital Management on DriveThruHR Radio Show
February 26, 2015 10:00 ET | Lumesse
AUSTIN, TX--(Marketwired - Feb 26, 2015) - WHO: Charles M. Doucot, senior vice president and general manager, TalentObjects and Head of the Americas for Lumesse, a global leader in...
Lumesse Executive to
Lumesse Executive to Explore the Future of Human Capital Management on DriveThruHR Radio Show
February 18, 2015 12:21 ET | Lumesse
AUSTIN, TX--(Marketwired - Feb 18, 2015) - WHO: Charles M. Doucot, senior vice president and general manager, TalentObjects and Head of the Americas for Lumesse, a global leader in...
MobileIron Strengthens Customer Experience and Sales Performance With NewVoiceMedia
February 17, 2015 08:30 ET | NewVoiceMedia
LONDON, UNITED KINGDOM and SAN FRANCISCO, CA--(Marketwired - Feb 17, 2015) - NewVoiceMedia, a leading provider of cloud contact center solutions, today announced that MobileIron (NASDAQ: MOBL), the...
Emerson Transforms T
Emerson Transforms Traditional and Social Recruitment
February 05, 2015 09:45 ET | Lumesse
AUSTIN, TX and BIRMINGHAM, UNITED KINGDOM--(Marketwired - Feb 5, 2015) -  Emerson, a diversified global manufacturing and technology company, implemented Recruiting Solutions from Lumesse, a...
NewVoiceMedia Named Finalist in 2015 Stevie(R) Award for Sales & Customer Service
January 29, 2015 08:30 ET | NewVoiceMedia
LONDON, UNITED KINGDOM and SAN FRANCISCO, CA--(Marketwired - Jan 29, 2015) - NewVoiceMedia, a leading global provider of cloud contact center solutions, has been named a Customer Service Department...
NewVoiceMedia Secures 2015 CUSTOMER Magazine Product of the Year Award
January 15, 2015 08:30 ET | NewVoiceMedia
LONDON, UNITED KINGDOM and SAN FRANCISCO, CA--(Marketwired - Jan 15, 2015) - NewVoiceMedia, a leading global provider of cloud contact center solutions, today announced that TMC, a global,...
NewVoiceMedia Delivers Impressive Results for WGBH -- Boosting Agent Productivity and Customer Experience
January 13, 2015 08:30 ET | NewVoiceMedia
LONDON, UNITED KINGDOM and SAN FRANCISCO, CA--(Marketwired - Jan 13, 2015) - NewVoiceMedia, a leading global provider of cloud contact center solutions, has helped transform WGBH's call center...