Castel Detect™ LIVE Speech Analytics and Castel Explore™ Transcription Speech Analytics Showcasing at 17th Annual Call Center Week
June 27, 2016 07:00 ET
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Castel Communications
BUFFALO, N.Y., June 27, 2016 (GLOBE NEWSWIRE) -- Today Castel Communications, LLC, announced they will be speaking this week at the 17th Annual Call Center Week Conference and Expo taking place at...
Castel Explore™ Transcription Speech Analytics Showcasing at ACA International 2016
June 14, 2016 08:36 ET
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Castel Communications
BUFFALO, N.Y., June 14, 2016 (GLOBE NEWSWIRE) -- Castel Communications, LLC announced today LIVE demonstrations of Castel Explore™ Transcription Speech Analytics will be featured at the ACA...
Castel Communications to Exhibit at CS Week Conference, April 25 – 29, 2016, Phoenix, AZ
April 22, 2016 14:00 ET
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Castel Communications
BUFFALO, N.Y., April 22, 2016 (GLOBE NEWSWIRE) -- Castel Communications, LLC announced today they will exhibit Castel’s suite of call center solutions at the 2016 CS Week Conference. The event will...
Intelligent Voice and Castel Announce Partnership for Contact Center Business Customers
April 12, 2016 11:00 ET
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Castel Communications
LONDON and BUFFALO, N.Y., April 12, 2016 (GLOBE NEWSWIRE) -- Intelligent Voice Limited and Castel Communications, LLC, today announced a dedicated partnership to deliver best-in-class speech...
Castel Exhibiting at DBA International’s 19th Annual Conference
February 04, 2016 11:00 ET
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Castel Communications
BUFFALO, N.Y., Feb. 04, 2016 (GLOBE NEWSWIRE) -- Castel Communications announced today they will be attending the 19th Annual DBA International Conference focusing upon the debt buying industry....
Castel Unveils New Transcription Speech Analytics Solution, Castel Explore™
January 25, 2016 11:00 ET
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Castel Communications
BUFFALO, N.Y., Jan. 25, 2016 (GLOBE NEWSWIRE) -- Castel today announced plans to release Castel Explore™ transcription-based speech analytics. Offered as cloud-based or on-premise solution, Castel...
Castel Sponsoring Call Center Week Winter Conference and Expo, January 26 - 29, 2016 at The Rosen Centre, Orlando, Florida
January 22, 2016 13:04 ET
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Castel Communications
BUFFALO, N.Y., Jan. 22, 2016 (GLOBE NEWSWIRE) -- Castel Communications, LLC, today announced their sponsorship of Call Center Week Winter Conference and Expo, a four-day Customer Care Experience...
Northstar Location Services Shares Positive Review of Castel Compliance Technology
December 30, 2015 09:19 ET
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Castel Communications
BUFFALO, N.Y., Dec. 30, 2015 (GLOBE NEWSWIRE) -- Northstar Location Services today shared the tremendous impact made upon their business due to the utilization of Castel CallSelect™ Agent Manual...
Arcadia Recovery Bureau Reveals Increased Efficiency, Performance and Patient Experience in 2015
December 23, 2015 11:21 ET
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Castel Communications
BUFFALO, N.Y. and READING, Pa., Dec. 23, 2015 (GLOBE NEWSWIRE) -- John Fiumano, President and CEO, Arcadia Recovery Bureau released today results of Arcadia’s experience using Castel Detect™ speech...
Castel CallSelect(TM) Unveils Calling Platform for Mandatory Agent-Only Dialing
August 20, 2015 09:30 ET
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Castel Communications
BUFFALO, N.Y., Aug. 20, 2015 (GLOBE NEWSWIRE) -- Castel today announced the release of Castel CallSelect™, a premise-based calling platform designed to help address TCPA compliant agent manual...