USAA, Costco, Virgin America, and YouTube Lead in Customer Loyalty in Satmetrix 2017 NPS(R) Benchmarks
June 27, 2017 09:00 ET | Satmetrix
SAN MATEO, CA--(Marketwired - June 27, 2017) - Satmetrix®, the leading global provider of customer experience solutions, today released its annual U.S. Consumer Net Promoter Score® (NPS®) Benchmarks....
Satmetrix NPX Brings Software, Data, and Expertise into a Unified Experience
October 26, 2016 12:00 ET | Satmetrix
REDWOOD CITY, CA--(Marketwired - October 26, 2016) - Satmetrix®, the leading global provider of software for improving the customer experience, today announced the latest release of its flagship...
Nordstrom, Samsung, USAA, Cricket, Kaiser, and Walmart Pharmacy Lead Their Sectors in 2016 Net Promoter(R) Benchmarks From Satmetrix
June 28, 2016 09:00 ET | Satmetrix
REDWOOD CITY, CA--(Marketwired - June 28, 2016) - Satmetrix®, the leading global provider of software for improving the customer experience, today released its annual Consumer Net Promoter Score®...
Satmetrix Introduces New Online Interactive Format for 2016 Benchmark Reports
May 03, 2016 03:00 ET | Satmetrix
REDWOOD CITY, CA--(Marketwired - May 03, 2016) -  Satmetrix®, the leading global provider of cloud-based software for companies who demand differentiated knowledge about their customers, today...
Satmetrix Appoints SaaS and E-Commerce Marketing Leader Ed Chuang as Chief Marketing Officer
March 03, 2016 09:00 ET | Satmetrix
REDWOOD CITY, CA --(Marketwired - March 03, 2016) - Satmetrix®, the leading global provider of cloud-based software for managing and improving customer experience, today announced that Ed Chuang...
Presenting UNITE: The 10th Annual Net Promoter(R) Conference, New Orleans, LA, May 2-6, 2016
January 28, 2016 11:00 ET | Satmetrix
REDWOOD CITY, CA--(Marketwired - January 28, 2016) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, today announced that...
Satmetrix Announces Results of Its Recent Net Promoter(R) Score (NPS(R)) Audit of Leading Solid-State Array Vendor, Pure Storage
January 15, 2016 11:00 ET | Satmetrix
REDWOOD CITY, CA--(Marketwired - January 15, 2016) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, today announced the...
For First Time Ever, Satmetrix B2B Net Promoter(R) Benchmark Reports Available for Purchase Online
December 09, 2015 09:00 ET | Satmetrix
REDWOOD CITY, CA--(Marketwired - Dec 9, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, today announced the release of...
Presenting NPS2: Satmetrix to Introduce Next-Gen Net Promoter(R) Methodology at the 2015 International Net Promoter Conference in London, September 10 - 11
July 23, 2015 03:01 ET | Satmetrix -- The Net Promoter Company
LONDON, UNITED KINGDOM--(Marketwired - Jul 23, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, is returning to London...
Brands Customers Actually Like: Customer Loyalty Revealed by UK Satmetrix(R) Net Promoter(R) Benchmarks Report
April 22, 2015 02:00 ET | Satmetrix
LONDON, UNITED KINGDOM--(Marketwired - Apr 22, 2015) - Satmetrix®, the leading global provider of cloud-based solutions for managing and improving customer experience, today releases its UK Net...