AllyO Wins Gold in 2018 Brandon Hall Group Excellence Award for Best Advance in Emerging Talent Acquisition Technology
December 18, 2018 07:00 ET
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AllyO
MOUNTAIN VIEW, Calif., Dec. 18, 2018 (GLOBE NEWSWIRE) -- AllyO, the end to end AI recruiter, won a coveted Brandon Hall Group gold award for excellence in the Best Advance in Emerging Talent...
Understanding America’s Love-Hate Relationship with AI in Customer Care
October 02, 2018 09:00 ET
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Interactions
FRANKLIN, Mass., Oct. 02, 2018 (GLOBE NEWSWIRE) -- Today, companies want to take advantage of every channel available to reach their customers: text, phone, webchat, email, social messenger apps,...
Global Chatbots Market to Witness a CAGR of 22.6% during 2018-2024
September 04, 2018 05:46 ET
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Energias Market Research
NEW YORK, Sept. 04, 2018 (GLOBE NEWSWIRE) -- The global chatbots market is increasing significantly and is expected to reach USD 1,230 million by 2024, at a CAGR of 22.6%. The market growth is...
New Calabrio Study Finds Human Nature Drives Customer Loyalty in a Digital World
June 27, 2018 09:00 ET
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Calabrio
MINNEAPOLIS and LONDON, June 27, 2018 (GLOBE NEWSWIRE) -- Technology adoption is imperative to maintaining a competitive edge, but many companies rely too heavily on technology without understanding...
Gen Z and Millennial Consumers are Changing Loyalty—Open to Behavior Tracking, Paid Loyalty, and Deeper Brand Engagement Through Technology
March 19, 2018 07:00 ET
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Bond Brand Loyalty
According to a new report, loyalty programs have a higher influence on Gen Z and Millennial consumer spend than on Boomers (66% vs. 58%). However, younger consumers are less satisfied with their...
Fiverr Opens First-of-its-kind Access to Chatbot Development Services
July 13, 2017 09:00 ET
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Fiverr Ltd
NEW YORK, July 13, 2017 (GLOBE NEWSWIRE) -- Fiverr, the marketplace for creative and digital services for entrepreneurs and small businesses, today announced the opening of its newest subcategory...
Pegasystems Launches Pega Intelligent Virtual Assistant – Evolving Bots from Simple Chats to Dynamic Engagements
April 18, 2017 09:00 ET
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Pegasystems Inc.
CAMBRIDGE, Mass., April 18, 2017 (GLOBE NEWSWIRE) -- Pegasystems Inc. (NASDAQ:PEGA), the software company empowering customer engagement at the world’s leading enterprises, today launched Pega®...
IMImobile launches new chatbot solution for Contact Centres
February 22, 2017 05:01 ET
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IMImobile
New IMIbot.ai solution to be showcased at this week’s Future of the Contact Centre Conference in London LONDON, Feb. 22, 2017 (GLOBE NEWSWIRE) -- IMImobile, a cloud communications software and...