Jacada Named a Major Contender in the Everest Group PEAK Matrix® for Intelligent Virtual Agents (IVA) 2020
April 16, 2020 09:04 ET
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Jacada
ATLANTA, April 16, 2020 (GLOBE NEWSWIRE) -- As organizations seek to boost digital customer engagement and automate as much of their business operations as possible, the convergence of RPA and IVA...
Jacada Awarded ISV Partner of the Year by Leading Cloud Contact Center Provider Five9
November 12, 2019 09:55 ET
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Jacada
ATLANTA, Nov. 12, 2019 (GLOBE NEWSWIRE) -- Five9, Inc. (FIVN), the leading provider of the intelligent cloud contact center, recently announced that Jacada was awarded the ISV Partner of the Year...
Jacada Positioned in 2019 Gartner Magic Quadrant for Robotic Process Automation Software
July 18, 2019 07:30 ET
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Jacada
ATLANTA, July 18, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., a leading provider in customer service robotic process automation (Customer Service RPA), announced that its RPA platform had their debut in...
Jacada’s Customer Service RPA two-time winner of the UK National Innovation Award
May 02, 2019 03:00 ET
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Jacada
ATLANTA, May 02, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, and improve the customer experience, announced that it...
Jacada Recognized by Ovum Among Top 10 RPA Vendors
January 14, 2019 14:21 ET
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Jacada
ATLANTA, Jan. 14, 2019 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations and improve the customer experience, today announced...
Jacada Customer Assistant and Visual IVR Solutions Selected by Industry-Leading Mortgage Service Provider
June 27, 2018 07:00 ET
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Jacada
ATLANTA, June 27, 2018 (GLOBE NEWSWIRE) -- Jacada, Inc., provider of Autonomous CX solutions designed to automate customer service operations, reduce contact center size, and improve the customer...