Investment Management Giant Selects eGain to Modernize Knowledge Management
December 05, 2023 06:30 ET
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eGain Corporation
SUNNYVALE, Calif., Dec. 05, 2023 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the knowledge automation platform for customer engagement, announced that a global investment management...
即時送貨平台 Lalamove 採用多項 Freshworks 產品，以提高亞洲及拉丁美洲地區的銷售效率
November 20, 2023 21:00 ET
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Freshworks Inc
香港, Nov. 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH)，今日宣布其領先的即時送貨平台客戶 Lalamove 採用 Freshdesk™ 和 Freshsales™，為數千名消費者與業務合作夥伴帶來個人化體驗。Lalamove...
On-Demand Delivery Platform Lalamove Adopts Multiple Freshworks Products to Improve Sales Efficiency in Asia and LATAM
November 20, 2023 21:00 ET
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Freshworks Inc
HONG KONG, Nov. 21, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), today announced that its customer Lalamove, the leading on-demand delivery platform in Hong Kong, uses Freshdesk™ and...
Integrity Solutions Elevates Customer Service Training Programs Through Empowering Service Mindset
November 14, 2023 09:00 ET
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Integrity Solutions
NASHVILLE, TN, Nov. 14, 2023 (GLOBE NEWSWIRE) -- Integrity Solutions, a global leader in sales and customer service training, announces the launch of its enhanced customer service training program...
Namely Rolls Out 24/7 Live Support to Boost User Assistance
November 08, 2023 07:00 ET
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Namely
Namely introduces 24/7 Live Support
NJM Insurance Group Claims Service Recognized by J.D. Power for the Sixth Year in a Row
November 07, 2023 09:30 ET
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NJM Insurance Group
West Trenton, NJ, Nov. 07, 2023 (GLOBE NEWSWIRE) -- NJM Insurance Group has been certified by J.D. Power for providing “An Outstanding Auto Claims Experience” for personal lines customers. NJM has...
Coveo revolutionizes product and knowledge discovery with generative answering for B2C and B2B commerce enterprises
October 19, 2023 09:15 ET
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Coveo Solutions Inc.
Coveo announces early access to Coveo Relevance Generative Answering for B2B and B2C commerce enterprises.
Coveo announces new AI and Generative Answering capabilities to power individualized, trusted, and connected experiences within each CX and EX interaction
October 17, 2023 09:00 ET
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Coveo Solutions Inc.
More than 15 new advancements strengthen the Coveo platform creating a scalable, intuitive and technology-agnostic solution.
United States Salon and Spa Customer Experience Insights Report 2023
October 11, 2023 05:53 ET
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Research and Markets
Dublin, Oct. 11, 2023 (GLOBE NEWSWIRE) -- The "Key Customer Experience Insights from the Salon and Spa Industry in the USA" report has been added to ResearchAndMarkets.com's offering. This report...
Freshworks to Announce Third Quarter 2023 Financial Results on October 31, 2023
October 05, 2023 08:00 ET
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Freshworks Inc
Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the third quarter ended September 30, 2023 on Tuesday, October 31, 2023.