GoTo Launches Co-browse to Simplify and Improve Customer Experience and Support
September 27, 2022 09:01 ET
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GoTo
BOSTON, Sept. 27, 2022 (GLOBE NEWSWIRE) -- GoTo, the all-in-one business communications and IT support platform, today announced the launch of Co-browse within GoTo Contact Center. This feature...
The Worldwide Customer Communications Management Industry is Expected to Reach $2.7 Billion by 2028
August 02, 2022 05:48 ET
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Research and Markets
Dublin, Aug. 02, 2022 (GLOBE NEWSWIRE) -- The "Customer Communications Management Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Component, Deployment, Enterprise Size, and...
Momentive Debuts GetFeedback Integration with Zendesk to Eliminate Gaps in Customer Experience
July 28, 2022 09:00 ET
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Momentive Inc.
SAN MATEO, Calif., July 28, 2022 (GLOBE NEWSWIRE) -- Momentive (Nasdaq: MNTV), a leader in agile experience management and the maker of SurveyMonkey and GetFeedback, today announced the availability...
Freshworks Helps Businesses Deliver More Delightful Customer Experiences with a New Integration with Google’s Business Messages
July 27, 2022 08:00 ET
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Freshworks Inc
Freshchat conversational messaging capabilities expand to Google’s Business Messages as customers engage on Google Maps and Google Search to seek out support SAN MATEO, Calif., July 27, 2022 (GLOBE...
Launching Now: Issuetrak 15 With Zapier Integration
May 04, 2022 11:00 ET
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Issuetrak
NORFOLK, Va., May 04, 2022 (GLOBE NEWSWIRE) -- With the release of version 15, Issuetrak, a leading Norfolk-based ticketing software company, now offers integration with Zapier, a no-code automation...
Freshworks Reports First Quarter 2022 Results
May 03, 2022 16:05 ET
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Freshworks Inc
First quarter revenue grew 42% year over yearContinued business efficiency with $1.4 million in net cash from operating activitiesNet dollar retention rate increased to 115%, up 1 percentage point...
Freshworks Launches its First Unified CRM for E-Commerce Companies
April 26, 2022 07:55 ET
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Freshworks Inc
SAN MATEO, Calif., April 26, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today launched Freshworks CRM for e-commerce, a...
GoTo Rebrand Earns Platinum in the 2022 MUSE Creative Awards
March 24, 2022 09:03 ET
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GoTo
BOSTON, March 24, 2022 (GLOBE NEWSWIRE) -- GoTo, a leading provider of flexible-work software including GoTo Connect and GoTo Resolve, is pleased to announce that the International Awards Associate...
Vocodia Named Top Florida Tech Startup 2022
February 23, 2022 11:46 ET
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Vocodia
BOCA RATON, Fla., Feb. 23, 2022 (GLOBE NEWSWIRE) -- Vocodia today has announced that they have been named Top Florida Tech Startup 2022 by StartupCity. Vocodia has revolutionized contact center...
Global Life Science Customer Experience Benchmarking Report 2021: We've Spoken To Your Customers - The Voice of 800 Customers
January 19, 2022 06:33 ET
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Research and Markets
Dublin, Jan. 19, 2022 (GLOBE NEWSWIRE) -- The "Benchmarking for 2021: Understanding the Life Science Customer Experience" report has been added to ResearchAndMarkets.com's offering. Understanding...