Capita Selects Jacada to Provide Robotic Automation, Unified Agent Desktop, and Agent Guidance Solutions for Leading Telecom Client
May 26, 2016 07:00 ET
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Jacada
ATLANTA, GA--(Marketwired - May 26, 2016) -
Jacada Ltd.
(OTCQB: JCDAF), a leading global provider of customer experience technology designed to simplify the interaction between...
Ecommerce Software CIO Recognized for Innovative Leadership by American City Business Journal
August 03, 2015 08:00 ET
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ecomdash
CHARLOTTE, NC--(Marketwired - August 03, 2015) - Award-winning ecommerce software ecomdash has been recognized for its dedication to small business, innovative technology and digital marketing...
New Product Listing Tool Offers Omni-Channel Retailers More Places to Sell Online
July 20, 2015 08:00 ET
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ecomdash
CHARLOTTE, NC--(Marketwired - July 20, 2015) - Earlier this year, award-winning multichannel eSoftware, ecomdash, revealed its annual product development roadmap with plans to create list-for-sale...
Multichannel eSoftware Integrates With FBA, Offers Ecommerce Retailers Order Management Control
June 01, 2015 07:00 ET
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ecomdash
CHARLOTTE,NC--(Marketwired - June 01, 2015) - Award winning ecommerce software ecomdash now integrates with Amazon's FBA (Fulfillment by Amazon) to offer retailers improved visibility and control over...
CloudTags and Brickstream Form New Partnership to Help Retailers Understand and Leverage Shopper Intent
June 18, 2014 09:15 ET
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CloudTags
NEW YORK, NY and ATLANTA, GA--(Marketwired - Jun 18, 2014) - CloudTags, an emerging omnichannel marketing technology company, today announced its partnership with Brickstream, the in-store analytics...
Enghouse Interactive Releases Communications Center 8.0
April 29, 2014 09:27 ET
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Enghouse Interactive
IRVINE, CA--(Marketwired - Apr 29, 2014) - Enghouse Interactive, developer of a comprehensive portfolio of contact center and unified communications solutions, today introduced version 8.0 of...
Neiman Marcus Outshines the Competition for Online and In-Store Experiences Among the Wealthy
October 23, 2013 12:53 ET
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Luxury Institute, LLC
NEW YORK, NY--(Marketwired - Oct 23, 2013) - As part of its first installment of the Luxury Multichannel Engagement Index (LMEI) survey, the New York-based Luxury Institute asked consumers from...
James Heughens Named Managing Director of Customer Engagement Agency
June 27, 2013 06:00 ET
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Harte-Hanks
YARDLEY, PA--(Marketwired - Jun 27, 2013) - The Agency Inside® Harte-Hanks (theagencyinside.com), a customer engagement agency of Harte-Hanks (NYSE: HHS), announced today that James Heughens...
Avaya Unveils New Tools for Understanding the Customer Experience and Managing Multichannel Interactions
March 05, 2013 07:59 ET
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Avaya Inc.
SANTA CLARA, CA--(Marketwire - Mar 5, 2013) -
New speech analytics and data visualization tools provide unique insights to help build customer awareness and...
Utility Company Uses Multichannel Avaya Customer Experience Management Solutions to Deliver Outstanding Service
September 27, 2012 08:59 ET
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Avaya Inc.
BASKING RIDGE, NJ--(Marketwire - Sep 27, 2012) -
Southern Maryland Electric Cooperative improves productivity and responsiveness to clients by adding powerful new...