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ICMI Contact Center Expo Announces New Products, Services & Demonstrations at 2020 Virtual Event SAN FRANCISCO, Oct. 05, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals announcements from a sampling of...
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ICMI’s Contact Center Expo Moves to a Virtual Format This October
19 août 2020 09h47 HE | International Customer Management Institute (ICMI)
SAN FRANCISCO, Aug. 19, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, is pleased to announce ICMI Contact Center Expo -...
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ICMI Highlights Contact Center Challenges in Case Study Program
19 févr. 2020 09h00 HE | International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Feb. 19, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced case studies at ICMI...
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ICMI Contact Center Expo Offers Unique Perspectives Through Exclusive Tours
29 janv. 2020 08h30 HE | International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Jan. 29, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, features five educational tours that...
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ICMI Contact Center Expo Announces Innovative and Powerful Keynote Speakers
23 janv. 2020 09h00 HE | International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Jan. 23, 2020 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced the keynote lineup for...
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Over Twenty Companies Will Make Announcements Next Week at ICMI Contact Center Connections COLORADO SPRINGS, Colo., Oct. 21, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, further demonstrates its reach into the...
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The International Customer Management Institute Publishes Fourth Edition of Contact Center Management on Fast Forward COLORADO SPRINGS, Colo., Oct. 17, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, celebrates the latest edition of Brad...
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National Brand Success Stories Featured at ICMI Contact Center Connections COLORADO SPRINGS, Colo., Oct. 01, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, features case studies from national...
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ICMI Contact Center Connections 2019 Announces Partnership with Midwest Contact Center Association
09 sept. 2019 09h00 HE | International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Sept. 09, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces its partnership with...
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ICMI Honors Top Industry Innovators and Leaders with the Second Annual ICMI Customer Experience Movers & Shakers List
19 août 2019 09h00 HE | International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Aug. 19, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute, the authority on contact center excellence, today announces the honorees for the second...