ICMI Certifies Bright Horizons via its Contact Center Site Certification Program
12 août 2019 09h00 HE
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Aug. 12, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced that it has certified...
ICMI Contact Center Connections Announces 2019 Program Featuring New Workshops, Interactive Contact Center Tours, and More
16 juil. 2019 09h00 HE
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., July 16, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute, the authority on contact center excellence, announces its conference program for ICMI...
ICMI Contact Center Connections 2019 Keynote Lineup Announced: Speakers Span Experts in Customer Service and Relationship Building
20 mai 2019 09h00 HE
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., May 20, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces that Colette Carlson,...
ICMI Honors Top Contact Center and Customer Service Professionals and Teams with 2019 Global Contact Center Awards
14 mai 2019 20h30 HE
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., May 14, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced the recipients of this...
More than 40 Exhibitors Announce New Products, Services, Demonstrations, and More Ahead of ICMI Contact Center Expo 2019
06 mai 2019 09h00 HE
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., May 06, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals announcements from more...
ICMI Contact Center Expo Announces Its 2019 Program Featuring New Interactive Workshops, Noteworthy Speakers, and More
25 févr. 2019 09h00 HE
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Feb. 25, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces its conference program...
ICMI Contact Center Expo 2019 Announces Keynote Lineup Featuring Hollywood Actor Henry Winkler, former Southwest Airlines SVP & More
17 déc. 2018 09h00 HE
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International Customer Management Institute (ICMI)
COLORADO SPRINGS, Colo., Dec. 17, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces its keynote lineup for...
ICMI Contact Center Demo Exhibitors Announce New Products, Services, Demonstrations and More Ahead of 2018 Event
05 nov. 2018 09h00 HE
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International Customer Management Institute (ICMI)
Appian, Five9, NICE inContact, Sharpen, Talkdesk, and others among those making announcements COLORADO SPRINGS, Colo., Nov. 05, 2018 (GLOBE NEWSWIRE) -- The International Customer Management...
ICMI Announces the Winners of the 2018 ICMI Global Contact Center Awards
22 mai 2018 21h00 HE
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ICMI Contact Center Expo
COLORADO SPRINGS, Colo., May 22, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announced the recipients of this...
More than 50 Leading Companies Announce New Products, Services, Demonstrations & More at ICMI Contact Center Expo 2018
15 mai 2018 06h00 HE
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ICMI Contact Center Expo
COLORADO SPRINGS, Colo., May 15, 2018 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today reveals more than 50 announcements...