Selligent Selected for Cisco SolutionsPlus Program to Deliver Data-Powered Omnichannel Customer Experiences to the Contact Center
04 déc. 2019 10h00 HE
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Selligent Marketing Cloud
SAN JOSE, Calif. and BRUSSELS, Belgium, Dec. 04, 2019 (GLOBE NEWSWIRE) -- Selligent, the intelligent omnichannel experience platform, today announced that it has joined Cisco’s SolutionsPlus...
Selligent Consumer Study Reveals 69% Find It ‘Creepy’ When They Receive Ads from Voice Assistants Based on Unprompted Conversations
24 sept. 2019 07h00 HE
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Selligent Marketing Cloud
SAN JOSE, Calif. and BRUSSELS, Belgium, Sept. 24, 2019 (GLOBE NEWSWIRE) -- Global B2C marketing automation company, Selligent, today published the Selligent Global Connected Consumer Index, a global...
24-7 Intouch Announces Nearshore Expansion to Colombia
18 juin 2019 11h19 HE
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24-7 Intouch
WINNIPEG, Manitoba, June 18, 2019 (GLOBE NEWSWIRE) -- 24-7 Intouch has announced its recent expansion into Bogota, Colombia. This will be the 17th contact center for the Winnipeg-based global...
Selligent Partners with TTEC Digital to Deliver Data-Powered Digital Customer Experiences across Marketing, Sales and Service
04 avr. 2019 08h00 HE
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Selligent Marketing Cloud
SAN JOSE, Calif. , April 04, 2019 (GLOBE NEWSWIRE) -- Global B2C marketing automation company, Selligent Marketing Cloud (Selligent) today announced a partnership with leading global customer...
CGS Partners with Verint to Enhance Financial Institutions’ Existing Compliance Infrastructure
26 mars 2019 08h30 HE
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CGS
NEW YORK, March 26, 2019 (GLOBE NEWSWIRE) -- CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced it has joined a financial compliance...
Selligent and Servion Global Solutions Announce Partnership to Redefine Real-Time Omnichannel Customer Experiences
19 mars 2019 08h00 HE
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Selligent Marketing Cloud
ORLANDO, Fla., March 19, 2019 (GLOBE NEWSWIRE) -- ENTERPRISE CONNECT -- Global B2C marketing automation company, Selligent Marketing Cloud (Selligent) and leading specialist in Customer Experience...
Interactions Achieves Record Sales, Revenue and Profitability in 2018 with Rapidly Growing Adoption of its Market-leading Conversational AI Solution
29 janv. 2019 09h00 HE
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Interactions
FRANKLIN, Mass., Jan. 29, 2019 (GLOBE NEWSWIRE) -- Today, Interactions LLC, the world’s largest stand-alone artificial intelligence (AI) company, announced record revenue, sales growth and...
Guardian Recognized for Award-Winning Customer Care Across Insurance and Wealth Management Product Lines
22 janv. 2019 11h07 HE
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DALBAR, Inc.
Marlborough, MA, Jan. 22, 2019 (GLOBE NEWSWIRE) -- Today DALBAR recognized The Guardian Life Insurance Company of America (Guardian®) for outstanding customer care through their phone channel. This...
Interactions Expands Fraud Protection with Next Caller Partnership
04 déc. 2018 09h00 HE
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Interactions
FRANKLIN, Mass., Dec. 04, 2018 (GLOBE NEWSWIRE) -- Interactions, LLC, the leading provider of Intelligent Virtual Assistants (IVAs) for enterprise brands, today announced a partnership with Next...
Understanding America’s Love-Hate Relationship with AI in Customer Care
02 oct. 2018 09h00 HE
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Interactions
FRANKLIN, Mass., Oct. 02, 2018 (GLOBE NEWSWIRE) -- Today, companies want to take advantage of every channel available to reach their customers: text, phone, webchat, email, social messenger apps,...