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eGain Announces Webinar on Gen AI for Service, Featuring Success Story from Leading Utility Client
02 mai 2024 06h30 HE | eGain Corporation
SUNNYVALE, Calif., May 02, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer service, today announced an online seminar on generative AI for customer...
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eGain to exhibit novel AI Knowledge capabilities at Call Centre World 2024 in Berlin
23 févr. 2024 06h30 HE | eGain Corporation
SUNNYVALE, Calif. and NEWBURY, United Kingdom, Feb. 23, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading AI knowledge platform for customer engagement, today announced that the company...
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ResultsCX’s Becky Watkins Named Finalist in 19th Annual Stevie® Awards for Women in Business
27 sept. 2022 09h15 HE | ResultsCX
FORT LAUDERDALE, Fla., Sept. 27, 2022 (GLOBE NEWSWIRE) -- Becky Watkins, Senior Vice President, Client Solutions at ResultsCX, was named a Finalist in the Female Executive of the Year – Business...
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eGain Solve™ Conference Ushers the Renaissance of Knowledge to Empower Agents and Serve Customers
31 août 2022 06h30 HE | eGain Corporation
SUNNYVALE, Calif., Aug. 31, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform provider for customer engagement automation, announced eGain Solve™...
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Allegiance, a Cigna Company, selects eGain for knowledge-powered digital engagement
30 août 2022 06h30 HE | eGain Corporation
SUNNYVALE, Calif., Aug. 30, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading knowledge automation platform provider for customer engagement, today announced that Allegiance...
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ResultsCX Partners With ERIN For New Employee Referral Program ReferCX
01 août 2022 15h28 HE | ResultsCX
FORT LAUDERDALE, Fla., Aug. 01, 2022 (GLOBE NEWSWIRE) -- ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies, today announced it has partnered with ERIN Technologies...
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ResultsCX Launches Enhanced Social Media Customer Experience Management Services
03 mai 2021 13h55 HE | The Results Companies
FORT LAUDERDALE, Fla., May 03, 2021 (GLOBE NEWSWIRE) -- ResultsCX, a premier customer experience partner to Fortune-100 and 500 companies worldwide, today announced it has expanded its digital and...
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Global Automaker Modernizes Customer Engagement with eGain
03 nov. 2020 06h30 HE | eGain Corporation
SUNNYVALE, Calif., Nov. 03, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a global automaker has selected eGain...
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Iconic omnichannel retailer expands next-gen digital customer experiences with eGain
20 août 2020 07h30 HE | eGain Corporation
SUNNYVALE, Calif., Aug. 20, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that a leading omnichannel retailer is now offering...
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Chatbots Rank Dead Last in Customer Satisfaction as Digital Service Demand Grows Amid COVID-19
29 juil. 2020 06h30 HE | eGain Corporation
SUNNYVALE, Calif., July 29, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of customer engagement solutions, today announced that chatbots ranked at the bottom among digital...