CHICAGO, Oct. 22, 2002 (PRIMEZONE) -- Del Mar Database (DMD), a leading provider of mortgage banking software solutions for small to mid-size lending institutions, has announced the availability of Consulting Services, the newest addition to its product suite. Consulting Services offers clients in-depth analysis and assistance in establishing optimal business performance by maximizing DMD's flagship DataTrac(r) and WebTrac(r) business applications with the overall objective of helping clients achieve even greater operational efficiencies and profitability. Consulting Services offers more than an improvement of business systems; its services are designed to improve the way clients conduct business by establishing improved business processes, workflows and data integration across disparate applications.
"Designed to help clients create business value through increased operational efficiencies, DataTrac(r) and WebTrac(r) offer significant capabilities to drive customer productivity, data integrity, and ROI," said DMD CEO Jeb S. Spencer. "However," notes Spencer, "in order to leverage any software application to dramatically improve operational efficiencies, business processes and workflow must be improved in conjunction with optimizing the application. With this new service offering, our mortgage banking technology experts are available to work collaboratively with end-users to improve their business processes to optimize the value of their technology investments and improve both their top and bottom lines."
Consulting Services' mortgage banking technology experts will assist clients with business process and workflow reengineering analysis, specialized IT support, preparation of customized interfaces, and advanced and new employee training. This provides actionable steps to help lenders reach their success goals and process more loans with fewer errors. Additionally, Consulting Services' ability to create customizable intelligence reports, that specifically address each lender's unique knowledge requirements, can instantly impact a lender's understanding of their business as a whole and assist them in making better business decisions.
"Our new service offering is particularly useful under today's market conditions where technology optimization is critical to business success and profitability, and any time lost from processing loans equates to lost revenue," adds Phillip Mikolaj, DMD director of consulting services. "As with many software applications, even 'power users' do not typically leverage 100% of available functionality. Many smaller lenders do not have full-time resources available to them, and even an activity such as upgrading an application can become a large distraction to their business. Offering industry-specific expertise, Consulting Services bridges such gaps by being available to assist with these tasks on behalf of those lenders who need assistance, enabling lenders to focus on their core competencies," said Mikolaj.
For further information on DMD's new Consulting Services, contact us at 1-800-290-3331 or visit our Web site at www.delmardb.com.
Del Mar Database is participating in the October 20 - 23, 2002 MBA 89th Annual Convention and Expo (http://events.mbaa.org/89th_annual/index.cfm) at the Hyatt Regency in Chicago, IL, at DocuTech, Inc. Booth #234 and Sollen Technologies Booth #236.
About Del Mar Database
Incorporated in 1993, DMD develops and markets comprehensive software solutions that automate the loan process for residential mortgage lenders throughout the U.S. The company's flagship product, DataTrac(r), is specifically designed as a solution for small to middle-tier lenders with loan originations ranging from start-up to $10 billion per year. DataTrac(r) interfaces with mortgage brokerage-oriented loan origination software, pricing software, document software, and accounting solution providers. An enterprise version of DataTrac(r) is available on MS SQL. DMD also offers WebTrac(r), a powerful product that provides Internet access to real-time information to the mortgage brokerage community, sales operations and loan officers. DMD products are all Microsoft-based for maximum performance and ease of operation and implementation. Further information on DMD can be found online at www.delmardb.com.