SUN PRAIRIE, Wis., Feb. 3, 2003 (PRIMEZONE) -- A November 22, 1999 U.S. News and World Report article declared that, "People are spending an average of $970 million a day eating out at restaurants, and a significant number are enjoying it less." After years of feeling frustrated that his expectations were seldom met and that there were no real measures of accountability to compare one server to another, author Stephen A. Garrison decided to take matters into his own hands.
The author of the newly released At Your Service: A Server's Guide to Maximum Table Performance (now available at 1stBook Library), Garrison has spent over 15 years in the restaurant and professional sales industry. Drawing on his successful experience, At Your Service illustrates a 10 step process designed to teach servers the art of professional sales that will forever change the way customers are treated. At Your Service is poised to revolutionize the restaurant industry -- from the inside out. This simple, yet very detailed guidebook teaches servers steps to what Garrison calls the "Server Sales Success System." This is a process to help change the way a server thinks and performs for customers. By using the techniques in this book, servers will learn:
Proven sales strategies and sales-enhancing techniques
Proper memorization and rapport-building skills
How to time each meal with precision
And so much more!
At Your Service is the perfect training manual or supplement to an existing program for servers the world over. After applying the various techniques outlined in this book, the server will benefit with exponentially larger tips. More importantly, we, as the general public, will now get the service we deserve. We will also have a measure of accountability to be able to know what kind of service to expect. After all, if we are spending almost $1billion a day eating out, shouldn't we expect, in fact, demand more from our servers? Well, now we can!
For more information, or to order your books, please visit www.aserversguide.com.
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