INDIANAPOLIS, June 24, 2003 (PRIMEZONE) -- CTI Group (Holdings) Inc., (OTCBB:CTIG), a worldwide provider of billing and data management software and services to the communications industry, today announced an expansion strategy into new market and industry segments.
CTI - Customer Transaction Intelligence - will continue to offer its products and services for transaction analysis, customer relationship management, billing, call center management, and call accounting/telemanagement to the communications industry. "Through user groups, customer surveys and related research, our findings indicate that we can apply our knowledge and experience to produce software products and outsourcing solutions for enterprise end-users in other fields as well," noted CTI's CEO Brad Houlberg.
CTI's patented processing technology, TransACTSM, involves the "preprocessing" of volumes of events and utilizes an IT process to prepare, display, manipulate and analyze data. CTI's data analysis software tools will provide a tactical approach to data, billing and customer record management in fields such as communications, utilities, cable and wireless, finance, healthcare, and air/ground shipping.
"We recognize the need for business solutions that can fuel growth and increase customer base. I believe our expansion strategy to take high-volume customer transaction intelligence to new markets such as financial and healthcare services will position CTI to move aggressively forward in the business enterprise marketplace. We are very excited and optimistic about what our new approach will bring to current and future customers," concluded Houlberg.
About CTI Group
CTI Group (Holdings) Inc. is a premier, worldwide provider of next-generation billing management, telemanagement and data management software and services for communications service providers and their corporate customers. CTI Group's SmartBill(r), Proteus(tm) and MagnaFlex(r) offer a full array of solutions for traffic analysis, mediation, post-billing call analysis, and customer care and billing. CTI Group's products are in daily use by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations around the world. Headquartered in Indianapolis, CTI Group maintains overseas offices in London. For more information, please visit CTI Group's website at www.ctigroup.com.
Safe Harbor Statement
This release may contain "forward-looking" statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of the Company or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about the Company and its business relating to the future; and (e) any statements using the words "could", "should", "anticipate", "expect", "may", "project", "intend", "will" or similar expressions. The Company's ability to predict projected results or the effect of events on the Company's operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. In addition to information provided elsewhere in this document, shareholders should consider the following: the risk that the Company will not be able to attract and retain customers to purchase its products, the risk that the Company will not be able to commercialize and market products; results of research and development; technological advances by third parties; competition; future capital needs of the Company; history of operating losses; dependence upon key personnel and general economic and business conditions. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-KSB for its most recent fiscal year ended December 31, 2002 and the Form 10-QSB for the quarter ending March 31, 2003
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