ANAHEIM, Calif., Dec. 01, 2003 (PRIMEZONE) -- Willing Minds, Inc., a provider of computer system infrastructure support and services, today introduced Mind's Eye Version 2.0, a custom-designed software appliance to solve one of the largest problems facing small-to-medium-sized businesses -- the inability to constantly monitor and manage the enterprise systems at an affordable cost.
Mind's Eye, immediately available from the Anaheim, Calif.-based company, proactively monitors all the information about an enterprise's computer systems -- how they are performing and what, if any, problems may be present in the infrastructure that includes an array of switches, routers, servers, software, custom applications and end-to-end business processes, including ERP packages.
System administrators anywhere can quickly and securely obtain system reports, health checks, graphs and operational and historical data. The enhanced learning tool can be configured to alert internal IT staff and/or the Willing Minds technical support team about any detected problems that might impact critical business operations.
"Mind's Eye is an affordable and powerful tool for the small-to-medium-sized enterprise (SME)," said Mark Nagel, Willing Minds president and co-founder. "While Hewlitt Packard's Open View and Tivoli were developed for the largest of companies, Mind's Eye was created and priced to meet the growing and flexible needs of the SME market."
Nagel added that, "this appliance is crucial to keeping an organization's technology infrastructure operating smoothly and continuously 24/7 and 365 days a year."
According to Robert Ford, marketing director for Willing Minds, "most companies do not know when mission critical systems and applications (ERP packages) are not working or are running notoriously slow. Mind's Eye provides administrators valuable information to proactively fix these issues."
Mind's Eye provides detailed reporting, advanced alerting and a variety of troubleshooting tools to assist IT administrators managing the enterprise technology. "The strength of this product," Ford added, "is in the customization tools that allows for complete flexibility to meet an organization's unique IT infrastructure requirements."
Ford said that Willing Minds can enhance an organization's IT service, not only with Mind's Eye and its other product solutions, but with its ongoing support, service and additional expertise.
About Willing Minds
Willing Minds, Inc. was founded in 2001 as a professional services firm specializing in computing infrastructure deployment and proactive support in network enterprise and service provider environments of small-to-medium sized organizations or divisions of larger firms. In addition to network and system monitoring and management, the company specializes in security analysis and management, anti-spam technology and system infrastructure solutions and optimization.
Company headquarters are at 4095 E. La Palma Ave., Ste. J, in Anaheim, Calif. 92807. Phone number is (949) 623-9854. Web site: www.willingminds.com.