CARY, N.C. , Jan. 8, 2004 (PRIMEZONE) -- Mobile Reach International, Inc. (OTCBB:MBRI), a product and services company focused around mobility, today announced that Questeq, based in Pittsburgh, PA., has successfully added its mobile extensions to the Questeq Support System.
The Questeq Support System provides an ASP delivered IT Service Management application and help desk call center designed specifically for schools and the vendors that support them. Beginning Q2 2004, the Questeq Support System ASP application, along with Mobile Reach's handheld integration technology will provide real-time data access throughout the technology support process.
The Questeq Support System is completely web-enabled but previously lacked benefits provided by mobile technologies. With mobile extensions schools can access the Questeq Support System anytime, anywhere while either online or offline. "That capability is not something that is available anywhere else, Mobile Reach's synchronizing technology is far more advanced that most competing systems available today," said Jonathan Dugan, CTO of Questeq.
"When we embarked upon our search for the mobile extension to our applications, Questeq identified 9 key capabilities to use as selection criteria," said Jonathan Dugan, "We selected the Harmony Suite from Mobile Reach precisely because they were the only vendor to meet all 9 criteria -- I recommend them to anyone considering going mobile." Questeq has published a white paper that details the selection criteria and how the various products stacked up.
"Questeq's value proposition is compelling to schools wishing to provide first class technology support to their customers," said Major Lackey, Vice President of Sales for Mobile Reach.
About Questeq
Questeq provides an enterprise wide technology support process that allows K-20 entities to efficiently track and manage their technology issues. Questeq can provide components of the process individually or as a total package. Two core components are the foundation of the support process: Outsourced Call Center (Help Desk) and the Support System IT Management software. The entire process is scalable from the smallest districts with 20 teachers to the largest districts in the nation with over 50,000 teachers. Questeq has created a unique product structure that will allow districts of any size and budget to leverage the value of our process, thus improving the integration of technology and curriculum. For more information, visit the Questeq Support System web site: http://supportsystem.questeq.com/
About Mobile Reach
Mobile Reach International (MRI) is a product and services company focused on providing mobile business solutions throughout the United States and Europe. Our product offerings are utilized to extend and integrate business applications on to mobile platforms. Our primary service offerings include a wide range of services designed to support our clients in the definition, selection, implementation, and utilization of mobile business solutions. For more information, visit Mobile Reach's web site: http://www.mobilereach.com
Forward-Looking Statements:
Certain statements in this news release may constitute "forward looking" statements within the meaning of Section 21E of the Securities Exchange Act of 1934. Such forward looking statements involve risk, uncertainties, and other factors, which may cause the actual results, performance, or achievement expressed or implied by such forward looking statements to differ materially from the forward looking statements.