MOUNTAIN VIEW, Calif., Feb. 26, 2004 (PRIMEZONE) -- Andale, Inc. (http://www.andale.com), the largest provider of services for online sellers on eBay, announced that it has launched a new website Business@Andale (http://business.andale.com) that targets the needs of larger eBay sellers. The Company's new offering, for power sellers and small to medium-sized businesses, was developed to meet the needs of today's high volume merchants.
"Over the past 4 1/2 years, we've come to understand the needs of enterprise sellers," said Brandon Huff, VP of Sales and Business Development at Andale. "We've used that knowledge to create a program that addresses their 3 largest pain points. Giving them more time by providing them with tools to increase productivity and help them reach more customers, either themselves or with their existing staff. Helping them make more money by optimizing their product mix and merchandising strategies to get more return on their investments. And giving them more control by helping them understand what's happening with their business and provide limited access to others working for them. Our services are designed to help sellers' take their online business to the next level by offering them the tools and services they need -when and where they need them."
In addition to Andale's comprehensive set of tools -from research and analytics to auction automation and management, the company provides specialized help for enterprise-sized customers such as product trainings, integration services and access-control for individual employees.
Business@Andale provides the following services for the Power Seller:
Information/Analytics -- Business@Andale gives the Power Seller information on what to sell, how to sell, and when to do so. This suite of popular market intelligence products helps users become smarter eBay volume sellers.
Automation -- With Business@Andale's auction automation services, the Power Seller spends far fewer hours on administration and other tedious auction related tasks. These products are designed to help automate the auction process.
Support -- Power Sellers get professional and dedicated help from Business@Andale's account management team to help them get the most out of their tool set. Besides standard product support queries, this team assists with product installation and guidance on usage. They also handle user customization requests, and product trainings.
In addition, Business@Andale provides the following additional services for the Small and Medium-sized Business:
Scalability -- Business@Andale helps small and medium sized businesses grow without any additional hiring. These businesses are well served by products such as Andale Lister Pro, which allows them to create large numbers of listings and manage orders faster.
Control -- With Business@Andale, small and medium sized businesses can exercise a measure of control over their operations. These include the facility for employee access control -- where access to the system is restricted to only certain staff members, along with the ability to manage multiple buyer queries.
Integration -- Small and medium sized businesses are able to work with their existing applications without having to spend more money. Business@Andale products such as Lister Pro are integrated with Quickbooks to create invoices, UPS Worldship, and Endicia for USPS shipping. Andale Email Manager is integrated with the popular Microsoft Outlook program for user convenience.
"Andale helped us organize our auction business. Creating professional auctions, organizing winning bidders, communicating, and facilitating customer payments is now a matter of a few clicks," said Mike Green, Owner of 1A Auto Inc. (link to IA's live items: http://cgi6.ebay.com/ws/eBayISAPI.dll?ViewSellersOtherItems&include=0&userid=www.1AAutomotive.com&sort=3&rows=25&since=-1&rd=1 ). "In addition to their superb product, their support staff is always there to listen and help solve problems."
Visit http://business.andale.com today for more details.
About Andale
Andale is the leading and largest provider of auction management and research and analytics services to auction sellers of all sizes. Through the company's counter service, Andale's 1.5 million registered users worldwide now drive more than 80% of all listings on eBay each week. Andale provides auction sellers with research and analytics services to help them make "smarter" business decisions and automation tools designed to help them grow their auction business. Andale's customers are auction sellers of all types -from casual sellers to high volume auction merchants, including small and medium size online businesses. Andale has secured exclusive technology integration and distribution partnerships with eBay, the leading online auction marketplace and PayPal, a leading global online payment service. Andale has received $61 million in financing from Bowman Capital Management, Texas Pacific Group (TPG), Tarrant Venture Partners, Accel Partners, Mohr Davidow Ventures, Oak Hill Venture Partners and other angel investors. Founded in 1999, Andale is headquartered in Mountain View, California and opened an office in Bangalore, India in 2002. For more information visit http://www.andale.com and http://www.pressreleasenetwork.com/newsroom.