ATLANTA, March 26, 2004 (PRIMEZONE) -- Harland Financial Solutions, Inc., a subsidiary of John H. Harland Company (NYSE:JH), today announced that Space Coast Credit Union, with $1.1 billion in assets and headquartered in Melbourne, FL, has licensed its Encore!(R) Teller solution.
Encore! Teller is a robust teller automation product that enhances customer service, increases teller productivity and reduces costs. Encore! places customer and product information at tellers' fingertips, and it provides the automated referral features that can transform servicing and transaction sessions into potential product sales.
"Encore! Teller enables Space Coast Credit Union to maximize the time spent with members at the teller line," said Timothy M. Antonition, senior vice president, Retail Services with Space Coast Credit Union. "Encore! Teller allows greater efficiency and provides instant access to member relationship data. This combination means our tellers will be spending less time on the mechanics of processing transactions and more quality time interfacing with members -- assessing their needs, answering their questions and providing a superior level of service."
Encore! is used by some of the nation's most sophisticated financial institutions, including three of the eight largest credit unions: Navy Federal Credit Union, Pentagon Federal Credit Union, and Suncoast Schools Federal Credit Union.
"Encore! Teller's fundamental value is as a comprehensive, open solution that simplifies transactions, offers member relationship data at point-of-contact and integrates disparate systems into one delivery solution. As such, Encore! Teller offers all of the functionality, coupled with flexibility, to meet the needs of sophisticated financial institutions," said Connie Bruce, general manager of Harland Financial Solutions' Branch Automation Products Group.
Space Coast Credit Union's relationship with Harland also includes Harland Financial Solutions' popular Touche Analyzer(TM) MCIF system and Harland Printed Products' checks solutions.
About Space Coast Credit Union
Space Coast Credit Union is headquartered in Melbourne, Florida and has more than 20 branch locations, assets of over $1 billion, and over 121,000 members. Celebrating more than 52 years in business, Space Coast Credit Union is the largest state-chartered credit union in Central Florida. SCCU is open for membership to anyone who lives or works in Brevard, Volusia, Flagler, or Indian River counties.
About Harland Financial Solutions
Harland Financial Solutions (http://www.harlandfinancialsolutions.com) supplies software and services to thousands of financial institutions of all sizes. Harland Financial Solutions is a leader in deposit & loan origination, platform, teller, call-center, mortgage, business intelligence, core systems, customer relationship management systems, and compliance training software.
About Harland
Atlanta-based John H. Harland Company (NYSE:JH) (www.harland.net) is listed on the New York Stock Exchange under the symbol "JH." Harland is a leading provider of software and printed products to the financial institution market. Harland's software solutions include, deposit & loan origination, platform, teller, call-center, mortgage, business intelligence, core systems, and customer relationship management systems. Harland's printed products offerings include checks, direct marketing and financial forms. Scantron Corporation (www.scantron.com), a wholly owned subsidiary, is a leading provider of software services and systems for the collection, management and interpretation of data to the financial, commercial and educational markets.
This press release contains statements, which may constitute "forward-looking statements." These statements include statements regarding the intent, belief or current expectations of John H. Harland Company and members of its respective management, as well as the assumptions on which such statements are based. Prospective investors are cautioned that any such forward-looking statements are not guarantees of future performance and involve risks and uncertainties and that actual results may differ materially from those contemplated by such forward-looking statements. Reference is made to the Risk Factors and Cautionary Statements in Harland's Form 10-K and Form 10-Q filed under the Securities Exchange Act.