SANTA BARBARA, Calif., June 3, 2004 (PRIMEZONE) -- CrystalVoice Communications (www.crystalvoice.com) a leading provider of enterprise IP voice communications software solutions, today announced that Sentinel Technologies has deployed the company's Remote Extension solution for use by its remote and mobile employees, and will offer CrystalVoice's solutions as a leading Value Added Reseller (VAR). Sentinel Technologies was Cisco Systems' 2003 Global IP Communications Partner of the Year. The addition of CrystalVoice's technology will allow the company to further enhance its IP Communications and 24/7 support offerings by extending the reach and value of IP Telephony and Contact Center applications.
The CrystalVoice Click-to-Talk and Remote Extension products will allow Sentinel Technologies' clients to take advantage of the Internet to provide cost-effective, business quality voice communication that extends portability and productivity outside of a managed network. CrystalVoice's award-winning technology allows users to rely on the Internet as a Virtual Communications Network and experience full-duplex, high-quality voice -- even with congested and variable-bandwidth connections.
"Sentinel Technologies focuses on deploying customer solutions that leverage leading technology to maximize business results. As the demand for business-quality IP Telephony solutions continues to grow, we will actively seek robust solutions that provide the maximum value to our customers," said John Elam, vice president of sales, Sentinel Technologies. "The unprecedented quality and flexibility of CrystalVoice's Voice over Internet products will provide our mobile sales force and customers with highly available and reliable, top-quality, cost-effective, voice communications."
"Sentinel Technologies' selection of CrystalVoice is a testament to the company's ability to enable true business class communication, regardless of network conditions. CrystalVoice looks forward to a longstanding relationship with Sentinel Technologies to enhance voice solutions and add value in the Cisco channel," said Steve Zola, president & CEO, CrystalVoice. "Sentinel Technologies is Cisco Systems' most successful partner in IP Telephony, and CrystalVoice is proud its solutions have been selected to deliver productivity enhancing, cost-effective voice communications."
CrystalVoice's products take advantage of the numerous benefits of using the Internet as the primary access and transport mechanism. Click-to-Talk provides the opportunity for visitors to a website to click a button and be immediately connected to the resource they need -- over the Internet. Remote Extension addresses today's mobile workforce by providing voice communications to workers in even the most remote locations through an Internet connection.
About Sentinel Technologies
Since 1982 Sentinel Technologies, headquartered in Downers Grove, IL., has continued to enjoy a position of leadership in IT Consulting by assembling a superior team of technology specialists, project managers and support teams that consistently translate technology into competitive business advantages. As the largest independent IT solutions provider in the Midwest, Sentinel has built a strong track record with companies of all sizes through the delivery of technology assessments, designs, and deployments. Sentinel provides a variety of capabilities to its customers including focused practice areas in IP Voice, Data, and Video, Application Development, Network Design & Support, and Network Security. Sentinel is currently a Gold DVAR (Cisco's highest partner designation) and has been a Cisco VAR for over eight years. Sentinel also possesses Cisco Specialization Authorizations in IP/Telephony, Switching and Routing, VPN Security, and Wireless LANs as well as being an Advanced Technology Partner for Cisco in Remote Network Operation Center, IP Contact Center Express, Call Manager Express and Storage.
About CrystalVoice
CrystalVoice Communications is the leading provider of Voice over the Internet software solutions. CrystalVoice's award-winning enterprise products include Remote Extension, Click-to-Talk, and Interoffice Voice Trunking. CrystalVoice is a Cisco(r) AVVID (Architecture for Voice, Video and Integrated Data) Technology partner and a member of the 3Com(r) VSPP (Voice over IP Solution Provider Program). Headquartered in Santa Barbara, California, the company has developed leading edge technology to enable clear, reliable voice to be transmitted over the Internet. CrystalVoice provides applications for enterprise communications, e-commerce, customer relationship management, conferencing, distance learning and enhanced telephone services. The CrystalVoice Web site is www.CrystalVoice.com.