SPOKANE VALLEY, Wash., June 17, 2004 (PRIMEZONE) -- Homeownership is part of the American dream, and many wishing to fulfill that dream look to loan officers for guidance in obtaining financing. However, for loan officers to fully support their customers and offer products that meet their customers' financial goals, they need to be fully trained in all areas of mortgage lending. Yet, according to Steven W. Driscoll, many are not. His new book, The Loan Officer's Handbook for Success (now available through AuthorHouse), offers mortgage professionals a comprehensive training tool to enable them to provide the quality service and loan products their customers need and deserve.
"This book contains the nuts and bolts and real world information of mortgage lending that new loan officers need to be familiar with to be knowledgeable, professional and provide the best customer service to their prospective loan customers. And, of course, make a good living while doing it," Driscoll says.
Driscoll, a senior loan officer who has spent many years in the field of mortgage lending, offers a unique manual that enables loan officers to do their jobs professionally and competently while increasing their customer base. Although this is a technical training book, it is written in the first person to give readers the feeling of being in a class with Driscoll as their personal instructor.
The information provided in this book discusses everything from loan origination to closing, covering subjects such as common lending terms, setting up work stations, qualifying customers, loan applications and submission documents (with exhibits for each), loan processing and lending regulations. It also highlights various reports loan officers need to be familiar with and offers valuable marketing suggestions for building a successful business.
Perfect for mortgage trainers, business professors, instructors and anyone else interested in learning about the mortgage lending process, The Loan Officer's Handbook for Success is also an excellent reference guide for experienced loan officers. Armed with the information presented in this book, loan officers are then ready to fully originate loan packages with confidence and offer their loan customers the best possible products and service.
Driscoll has a bachelor's degree in banking from San Francisco State University and a master's degree in organizational development from National University in San Diego. He has written two other books, The Supplemental Training Guide for The Loan Officer's Handbook for Success and Organizing Your Mortgage Branch for Success. For more information, readers can visit www.CreativeMortgagesandNotes.com.
AuthorHouse is the world leader in publishing and print-on-demand services. Founded in 1997, AuthorHouse has helped more than 18,500 people worldwide become published authors. For more information, visit www.authorhouse.com.