MEMPHIS, Tenn., Sept. 20, 2004 (PRIMEZONE) -- First Horizon National Corp. (NYSE:FHN) has earned its second consecutive spot on the InformationWeek 500, a list of the most innovative users of information technology in the United States. First Horizon ranked 59th on this year's list.
"Making wise use of the latest technology has enabled us to earn one of the highest customer retention rates of any bank in the country and a top-10 ranking in customer satisfaction from J.D. Power and Assoc. for our mortgage company," said Patrick Ruckh, chief information officer for First Horizon. "When you're able to recruit the best people and support them with the newest technology, your customers are the ones who get the greatest benefit. That's where the payoff comes from our IT investment."
The InformationWeek 500 is the most detailed source of industry- specific IT budget data. The research project gathered in-depth information directly from companies about how they approach and prioritize their information technology (IT) investments. The research identified and ranked the companies following an extensive online and phone study.
The InformationWeek 500 list appears in the Sept. 20 issue of InformationWeek magazine and on the Web site www.informationweek.com.
About First Horizon
The 12,000 employees of First Horizon National Corp. (NYSE:FHN) provide financial services to individual and business customers through hundreds of offices located in more than 40 states. The corporation's three major brands -- FTN Financial, First Horizon and First Tennessee -- provide customers with a broad range of products and services including:
-- Capital markets, with one of the nation's top underwriters of U.S.
government agency securities
-- Mortgage banking, with one of the nation's top 15 mortgage
originators and servicers, which earned a top-10 ranking in
customer satisfaction from J.D. Power and Associates
-- Retail/commercial banking, with the largest market share in
Tennessee and one of the highest customer retention rates of any
bank in the country
FHN companies have been recognized as some of the nation's best employers by AARP, Working Mother, Business Week and Fortune magazines. FHN also was named one of the nation's 100 best corporate citizens by Business Ethics magazine. More information can be found at www.FirstHorizon.com.