LOS ANGELES, April 12, 2005 (PRIMEZONE) -- PracticeXpert, Inc. (OTCBB:PXPT) announced today the launch of a new customer support Knowledge Base, accessible via their website at www.practiceone.com. Designed to assist customers in using PracticeXpert's software products most efficiently, the Knowledge Base features basic and advanced search options, as well as article downloads, links to related articles, and links to third-party websites addressing related topics.
Users of the Knowledge Base will find a simple, easy to use interface that allows them to search for a variety of desired topics using keywords. Once an article has been selected, the Knowledge Base then often points to additional support information including PDF and Word documents, PowerPoint presentations, and audio files.
Articles can be easily printed and/or e-mailed to additional users, and all articles can be commented on and rated, enhancing the usefulness of the Knowledge Base. In addition, the unique Ask a Question! link allows users to get answers to their questions directly from a PracticeXpert support analyst. All questions submitted will be answered within 48 hours, posted as a new article in the Knowledge Base for the benefit of other users with similar issues.
"This is an example of how PracticeXpert is creating a higher level of customer service for its clients," comments David Pack, Vice President of the PracticeXpert Health Information Systems Group. "This will address a lot of the calls that now go through our support department."
About PracticeXpert, Inc.
PracticeXpert provides turn-key practice management services and technology solutions to medical practitioners that improve operational efficiencies and enhance cash flow. PracticeXpert offerings include medical billing, accounts receivable management, practice management, transcription, consulting, seminars, practice management software, electronic medical records software and related services. PracticeXpert bundles its technology applications with its billing and other practice management services to provide a complete and integrated solution to its physician customers. To find out more about PracticeXpert, Inc. (OTCBB:PXPT), visit our website at www.practicexpert.com.
Note: Any statements released by PracticeXpert, Inc. that are forward- looking, are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act. Editors and investors are cautioned that forward-looking statements invoke risk and uncertainties that may affect the Company's business prospects and performances. These include economic, competitive, governmental, technological and other factors discussed in the statements and in the Company's filings with the Securities and Exchange Commission.