NEW YORK, July 20, 2005 (PRIMEZONE) -- Coda Octopus Group, Inc (Pink Sheets:CDOC), an international leader in marine technology solutions, continues to demonstrate its commitment to industry leadership and service and support of all its products by introducing "Service Plus." This new integrated service plan covers all Octopus systems including the popular 760 geophysical acquisition series, the 460P portable sonar acquisition instrument, the F180 precision motion sensor and its thermal printers. Available with two levels of cover, three star and five star, which encompass all aspects of support, Service Plus is available to all owners of Octopus products, regardless of the age of the system.
Industry Leadership
Commercial Manager, Paul Baxter, said of the new plan, "With our overriding aim of industry leadership, our promise to all customers is to support systems and keep them operational for as long as possible. Coda Octopus customers already enjoy a high level of service and Service Plus will augment current levels to provide better and quicker access to support with no hidden costs. We believe this will be recognized as the highest level of service currently available in the marine product industry and translate into new levels of customer loyalty and satisfaction."
Designed To Suit All Customer Requirements
Drawing on the experience gained from more than ten years of supporting the feature-rich Coda brand, Service Plus has been created to bring the same level of after sales service to the considerable number of users of Octopus brand products worldwide. To help ensure the best possible performance from Octopus systems, the plan is designed to suit all requirements and budgets. Encompassing important elements such as basic extended warranties, hardware updates, support and training, firmware upgrades and trade-up offers, Service Plus has been introduced to ensure continued customer retention by enabling them to maximize their productivity and minimize product down-time.
Under the top-level, five star cover, a loan unit is offered if a system is likely to be out of service for more than three weeks, ensuring minimal interruption to costly marine survey projects. In the event that a system cannot be repaired economically, customers will be offered an attractive discount to purchase the nearest equivalent replacement unit.
Backed by its highly regarded 24/7 worldwide Technical Support team, Service Plus will ensure that Coda Octopus customers around the world receive the optimum level of help, advice, training, repairs and maintenance when needed.
About Coda Octopus
Founded in 1994 as Coda Technologies, recently public Coda Octopus is recognized internationally as a leading developer of underwater technologies for imaging, mapping, defense and survey applications. Based in New York, with R&D and manufacturing facilities in the UK and Norway, its key products include Octopus precision motion sensors, Coda and Octopus marine software and systems, Octopus thermal printers and the unique Coda Echoscope - the first real-time 3D subsea sonar - with particular applications in the homeland security and construction markets. With this patented new product, which revolutionizes subsea visualization, Coda Octopus believes it is well on its way to becoming the world's leading sonar technology company, with the further goal of becoming the top company in the broader $500 million international marine products market.
Additional information about Coda Octopus and its products is available on its website at http://www.codaoctopus.com/
Safe Harbor Statement: Except for historical information, the matters set forth herein, which are forward-looking statements, involve certain risks and uncertainties that could cause actual results to differ. Potential risks and uncertainties include, but are not limited to, market acceptance of Coda Octopus' planned products and their level of sales, the competitive environment and successful technical and economic implementation.