Dubai eGovernment Launches Its Innovative Mobile Portal

First portal of its kind in the region enables users to access information and use eServices through mobile phones


DUBAI, United Arab Emirates, Sept. 21, 2005 (PRIMEZONE) -- Dubai eGovernment announced today the launch of its innovative Mobile Portal that will allow users to access information and carry out transactions instantly via handheld mobile devices such as mobile phones and PDAs. This makes Dubai eGovernment the first in the Middle East to launch such a portal.

Users who want to utilize the eServices can log on to the Dubai eGovernment portal, www.dubai.ae. Its advanced technology allows mobile device users browsing these services to access the specifically designed mobile portal, whereas those who log on to the portal via PCs will have access only to the main Dubai eGovernment portal.

"The launch of a Mobile Portal was imperative considering the major increase in mobile penetration in Dubai and more importantly taking into account the increase in the number of people who are constantly on the move and dependent on their mobile phones for accessing information," said Salem Al Shair, eServices Director, Dubai eGovernment. "We are now focusing on utilizing innovative channels in eServices provisioning and have adopted a multi-channel approach in an integrated manner."

"Another factor that will ensure the success of this new portal is the growing demand among consumers for mobile phones and PDAs that allow them to access the Internet. Offering eServices through mobile phones ensures that a large section of the population has access to these services and also guarantees a high degree of security and privacy," he added.

The Mobile Portal is the result of public private partnerships that Dubai eGovernment has achieved to provide a range of electronic services to enhance customer service. Dubai eGovernment believes that the private and public sectors have important roles to play in the creation of a digital economy.

The services that can be accessed through the Mobile Portal have been divided into six categories: Traffic, Islamic, Financial, Travel booking, Dubai Information and Entertainment. Our partners in this initiative are the Dubai Government departments, Emirates Airline, Dubai Financial Market and Cyber Gear.

Some of the services available under these categories are visa information from Dubai Naturalisation and Residency Department (DNRD), Prayer Timings service from Awqaf and services from Dubai Police such as traffic fine enquiries and payments.

In addition, users can make Emirates Airline online flight booking, check the arrival and departure of flights from Dubai Civil Aviation Department. Users of the portal can also search for hotels, search for products in specific malls, be informed on sales and promotions taking place around Dubai, get updates on latest movies, find out the weekly television schedule for One TV, find a nearby embassy or consulate, use the currency converter service, as well as access valuable information from the Dubai Financial Market in the form of Mobile Quotes and Live Quotes. Mobile Quotes give the name of the company, Latest Deal (LD) price, volume and changes in stock prices, while Live Quotes gives the current stock rates for all companies.

The Mobile Portal was launched after an in-depth mobile portal survey conducted recently by Dubai eGovernment to assess the feasibility of providing government services via the mobile Internet as an innovative channel, for government department services, meeting customer needs and increasing usage of online services.

About Dubai eGovernment

Dubai eGovernment is a pioneering initiative in the region to provide online services across the spectrum of corporate and community life in the emirate. It also has a vision to integrate individually automated government departments under the single umbrella of the eGovernment initiative, thus empowering employees across lines of businesses and levels of government, besides facilitating the lives of citizens and customers of the government. Dubai has taken a lead in the region in deploying eGovernment applications and is among the first few governments in the world to provide such integrated services to its citizens. The eGovernment portal (www.dubai.ae) is a single contact point masking the complexity of the bureaucratic procedures, and guiding access to all services in the easiest possible way. In addition, the eGovernment initiative seeks to improve and enhance procedures by maximizing the benefit from technology, so that users from all walks of life will be able to utilize the portal for their specific needs with considerable ease.

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