SAN DIEGO, Oct. 3, 2005 (PRIMEZONE) -- Superclick, Inc. (OTCBB:SPCK), a technology leader in IP infrastructure solutions to the hospitality industry, today announced that it has successfully transitioned more than 20,000 rooms to its dedicated customer support help desk in September. The rooms were acquired in the Company's acquisition of Hotel Net LLC, which closed on September 1.
Gilles Ross, the director of customer support at Superclick commented, "The teamwork and the synergy between Superclick and Hotel Net's teams have been critical in making this merger a resounding success. Now we can offer Hotel Net's customers dramatic improvements to their customer support both at the product level, through our monitoring and management application ("MAMA") and at the people level, with our 24-7 customer support desk. Superclick is now the official Internet Support Help Desk for former Hotel Net customers, and we look forward to providing each guest and personnel at each property with the highest level of professionalism and dedication to ensure their Internet services are superior."
Chirag Patel, a founding member of Hotel Net, and Superclick's VP of Operations, North America, added, "One of the key reasons that we elected to merge with Superclick is the fact that Superclick is dedicated to differentiating itself in the market place with its level of customer support. This is critical in the hospitality market. Moreover, this commitment is also reflected at the technology level, with the deep remote monitoring and reporting capabilities of MAMA. Our customers have reported to us that MAMA is truly a unique and powerful tool in providing them the ability to ensure and maximize their ability to provide their guests with a world-class experience."
About Superclick, Inc.
Superclick, Inc. (OTCBB:SPCK), through its wholly owned, Montreal-based subsidiary Superclick Networks, Inc., develops, manufactures, markets, and supports the Superclick Internet Management System (SIMS(tm)) in worldwide hospitality, multi-tenant units (MTU), and university markets. Superclick provides hotels, MTU residences, and universities with cost-effective Internet access utilizing high speed DSL, CAT5 wiring, wireless, and dial-up modem technologies. Superclick's proprietary technology converts dial-up analog Internet calls to digital access, improves connection speeds, unclogs local trunks, consolidates Internet traffic, supports flexible billing, and provides targeted advertising to end-users. Current clients include MTU residences and Candlewood Suites(r), Crowne Plaza(r), Four Points by Sheraton(r), InterContinental Hotels Group PLC, Hilton(r), Holiday Inn(r), Holiday Inn Express(r), Hampton Inn(r), Marriott(r), Novotel(r), Radisson(r), Sheraton(r), Westin(r), and Wyndham(r) hotels in Canada, the Caribbean, and the United States.
Forward-Looking Statements
Statements in this press release that are not statements of historical or current fact constitute "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements involve known and unknown risks, uncertainties, and other unknown factors that could cause the actual results of the Company to be materially different from the historical results or from any future results expressed or implied by such forward-looking statements. In addition to statements which explicitly describe such risks and uncertainties, readers are urged to consider statements with the terms "believes," "belief," "expects," "intends," "anticipates," "will," or "plans" to be uncertain and forward-looking. The forward-looking statements contained herein are also subject generally to other risks and uncertainties that are described from time to time in the Company's reports and registration statements filed with the Securities and Exchange Commission.