LUXEMBOURG, Oct. 20, 2005 (PRIMEZONE) -- Transcom WorldWide S.A. ('Transcom') (Stockholmsborsen:TWWA) (Stockholmsborsen:TWWB), Europe's largest customer relationship management (CRM) operator by geographical footprint, today announced its financial results for the third quarter and nine months ended 30 September 2005 in accordance with International Financial Reporting Standards (IFRS).
THIRD QUARTER HIGHLIGHTS
-- Net sales up 17% to 105.7 (90.4) million -- Profit before tax up 37% to 7.8 (5.7) million -- Net income up 51% to 5.6 (3.7) million -- Basic EPS up 60% to 0.08 (0.05) -- Launch of new call centres in Tunisia and Croatia
NINE MONTH HIGHLIGHTS
-- Net sales up 21% to 320.4 (266.0) million -- Profit before tax up 40% to 22.0 (15.7) million -- Net income up 43% to 15.9 (11.1) million -- Basic EPS up 47% to 0.22 (0.15)
Note : All non sales numbers for 2004 above exclude goodwill amortization for comparative purposes
Keith Russell, President and Chief Executive Officer, commented: "I'm delighted with Transcom's financial and operational performance in the third quarter of 2005. We have delivered significant growth in sales and profitability as well as announcing important new contracts in CRM and debt collection. I am confident that we will adhere to our strategy of growing margins by developing our debt collections business as well as increasing our near shore, low cost, contact centre capabilities during the remainder of 2005 and into 2006."
Transcom WorldWide is a rapidly expanding Customer Relationship Management (CRM) solution provider, with 44 service centres employing more than 11,000 people delivering services from 26 countries -- Luxembourg, Sweden, France, Denmark, Germany, Finland, Italy, Switzerland, Belgium, Hungary, Norway, the Netherlands, Spain, Austria, Morocco, Poland, Portugal, Estonia, Latvia, Lithuania, Serbia, the U.K., the Czech Republic, the Slovak Republic, Croatia and Tunisia.
The company provides CRM solutions for companies in a wide range of industry sectors, including telecommunications and e-commerce, travel and tourism, retail, financial services and utilities. Transcom offers clients a broad array of relationship management services, including inbound communication; telemarketing and outbound; Administrative Tasks; Web servicing; CRM Consultancy Service; Contract Automation; Credit Management Service; and Legal Services. Client programs are tailor-made and range from single applications to complex programs, which are offered on a country-specific or international basis in up to 39 languages.
Transcom WorldWide S.A. 'A' and 'B' shares are listed on the Stockholmsborsen O-List under the symbols TWWA and TWWB.
This press release contains certain "forward-looking statements" with respect to our expectations and plans, strategy, management's objectives, future performance, costs, revenues, earnings and other trend information. It is important to note that our actual results in the future could differ materially from those anticipated in forward-looking statements depending on various important factors.
All forward-looking statements in this press release are based on information available to us on the date hereof. All written or oral forward-looking statements attributable to Transcom WorldWide, any Transcom WorldWide members or persons acting on our behalf are expressly qualified in their entirety by the factors referred to above. We do not intend to update these forward-looking statements.
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