ATLANTA, May 17, 2006 (PRIMEZONE) -- Delta Air Lines has added new functionality to its delta.com Web site to allow online customers to quickly find Delta's lowest fares for their preferred flights, providing them more control and flexibility when booking travel.
With Delta's new online booking tools, customers can create their own itineraries by first selecting outbound flights and then choosing return flights from an expanding list of worldwide destinations. Customers also may take advantage of enhanced search features, including the option to:
-- Choose a flight "anytime" during a particular travel day
-- Find flights up to three days before or after a requested departure
and return date
-- See all the best deals available in an entire month to destinations
worldwide, in just one click
-- View prices to a specific destination for a month of weekend
choices
"We are constantly thinking of ways to simplify and improve our customers' experience with Delta through innovative technology," said Lee Macenczak, Delta's executive vice president of sales and customer service. "These new delta.com features will expedite the booking process and help our customers find the flights that are right for their schedules and their wallets."
Macenczak added that enhancements to Delta's Web site over the next few months will include:
-- Foreign language versions including Spanish
-- Expanded PDA accessibility for on-the-go access
-- Online check-in for return flights when within 24 hours of
originating flight
Customers may visit delta.com to book their next flight, check-in online, print their boarding passes, change their tickets, or simply get the latest Delta news. Passengers also can avoid up to $15 in booking fees when they fly on a round-trip ticket purchased directly at delta.com. Additionally, customers can take advantage of Delta's Risk-free Cancellation policy that allows them to cancel certain tickets within 24 hours without penalty if they find lower fares anywhere else or if their travel plans change.
In addition, an upgrade to Delta's flight notification system - the Delta Messenger -- will enable SkyMiles members to sign up for their flight notifications on delta.com. This new feature allows customers to provide Delta with contact information specific to their needs. Since the airline launched its Delta Messenger in 2004, it has notified millions of customers of advanced schedule changes or canceled flights by phone or e-mail. Late this year, Delta Messenger will begin to notify customers when their flights are delayed.
Delta Air Lines (Other OTC:DALRQ) is one of the world's fastest growing international carriers with more than 50 new international routes added or announced in the last year. Delta offers flights to 447 destinations in 96 countries on Delta, Delta Shuttle, the Delta Connection carriers and its worldwide partners. In summer 2006, Delta plans to offer customers more destinations and departures between the U.S., Europe, India and Israel than any global airline(see Note), including service on 11 new trans-Atlantic routes from its Atlanta and New York-JFK hubs. Delta also is a major carrier to Mexico, South and Central America and the Caribbean, with nearly 40 routes announced, added or applied to serve since Jan. 1, 2005. Delta's marketing alliances also allow customers to earn and redeem SkyMiles on more than 14,000 flights offered by SkyTeam and other partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. Customers can check in for flights, print boarding passes and check flight status at delta.com.
Note: From the U.S., based on July 2006 OAG.
Terms & Conditions
Risk-free Cancellation Policy: Risk-free Cancellation gives customers the flexibility to cancel certain tickets after purchasing if they find a lower fare elsewhere or if their travel plans change and receive a full refund with no cancellation fee. Risk-Free cancellation is valid for electronic tickets purchased at the time of reservation directly from Delta for travel originating in the U.S., U.S. Virgin Islands, Puerto Rico and Canada, regardless of where the ticket is purchased. Cancellation requests must be made by midnight of the day after the ticket is purchased or midnight of the departure date of the first flight, whichever comes first.
Tickets cost $10 more if purchased from Delta over the telephone or $15 more if purchased at an airport or city ticket office, and these amounts are non-refundable.
Fares, offers and rules are subject to change without notice. Other restrictions may apply. 2006 Delta Air Lines, Inc.
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