KIRYAT BIALIK, Israel and LAS VEGAS, Oct. 27, 2006 (PRIMEZONE) -- Integrated Software Development Ltd. (ISD) (Pink Sheets:IDVJ), a provider of enterprise software aimed at small-and medium-sized enterprises, today announced that Trilogical, an Israel-based integrator of cellular and GPS-based management systems, has expanded the range of BENEFIT modules incorporated into the system it has developed for the Israel Defense Forces (IDF).
Trilogical (www.trilogical.com) is an IT solution provider that specializes in the development and integration of cellular and GPS-based IT systems that enhance functionality of its clients' operations, including fleet management, field service management, monitoring and control systems, security and telemetry applications. Trilogical, which develops and incorporates solutions for specific IDF field maintenance and service units based on BENEFIT modules, has recently extended the range of BENEFIT modules incorporated in these systems.
Trilogical's new solutions for the IDF will now include BENEFIT's web-based modules that allow operations at remote workstations with no need for application installation, automatic SMS service that notifies field personnel of new tasks and assignments, and automatic downloading capability of files from the central database to technicians' PDAs in the field.
Motti Maram, CEO of ISD notes, "It did not take IDF decision makers very long to recognize the substantial added-value of our BENEFIT modules, which are uniquely suited to the field tasks and remote work of many IDF units. Very soon after they began to use Trilogical's BENEFIT-based functions, IDF decision makers approved the integration of additional options and functions. We are confident that our ties with the IDF, through Trilogical, will lead to many other transactions that are already in the making."
BENEFIT is an off-the-shelf solution that is geared towards small- to mid-sized customers in service-intensive industries. It offers the power and many of the features found in custom-made CRM and ERP enterprise systems at a fraction of the cost. BENEFIT includes many CRM functions serving the needs of organizations for greater internal efficiency, cost control, and customer service quality.
CRM is a fast-growing dynamic market, characterized by the emergence and increasing popularity of open-source software and buyer consumption models such as hosted and subscription offerings. Total CRM software revenue grew by 13.7% in 2005 to $5.7 billion, according to a recent industry report by Gartner Inc. As buyers recognize CRM as a key driver of customer acquisition and retention, continued market growth is expected with a compound annual growth rate of 11.2% until 2010, with North America as the leading source of small to midsize business application software revenues.
About ISD
ISD Ltd. is an Israeli software company providing enterprise software that enables small-and medium-sized enterprises to optimize functions such as workforce management, contact center operations and asset management. The easy-to-employ solution, BENEFIT, includes many Customer Resource Management (CRM) functions with the focus on customer need for greater internal efficiency, cost control and maintaining customer service quality. BENEFIT is already used by over 3,000 users in more than 200 organizations across a wide range of functions and industries.
For more information, please contact Jeff Adams (invest-isd(@)isdsoft.com) or visit us on the Web at http://www.isdsoft.com.
Forward-Looking Statements
Certain statements in this news release may contain 'forward-looking' information within the meaning of the Federal securities laws. All statements, other than statements of fact, included in this release may include forward-looking statements that may involve risks and uncertainties. There can be no assurance that such statements will be accurate and actual results and future events could differ materially from those anticipated in such statements. The Company undertakes no obligation to update forward-looking statements to reflect subsequently occurring events or circumstances or to reflect unanticipated events or developments.