LAS VEGAS and KIRYAT BIALIK, Israel, Oct. 27, 2006 (PRIMEZONE) -- Integrated Software Development Ltd. (ISD) (Pink Sheets:IDVJ) today announced that Dai Telecom, leading Israeli IT company specializing in cellular technology, has renewed its service contract and ordered BENEFIT for its new acquisition, Telit Laboratories.
Dai Telecom has ordered BENEFIT for its new server at Telit Laboratories and has extended its service contract for its own BENEFIT system. BENEFIT is linked to Dai Telecom's SAP MANAGE database, and manages all the company's cellular telephone service operations on the basis of purchase data streamed directly from the SAP database.
Dai Telecom (www.telit.co.il) is the representative in Israel and other countries of Curitel & Pantech, South Korea's second largest mobile phone manufacturer with over 10 millions cellular phones sold annually. Dai Telecom also represents Telit (LSE:TCM), the leading Italian manufacturer of cellphones based on GSM technology, and owner of several valuable patents, and is listed on the London AIM. A pioneer in cellular machine-to-machine solutions, Dai Telecom is backed by the Polar Investment Group (http://www.pil.co.il), one of Israel's most prominent communications holding companies.
Motti Maram, CEO of ISD, says, "Our existing and potential customers understand that BENEFIT is simply a better solution, and delivers more effective results. Due to our complete compatibility with SAP databases, customers insist on BENEFIT."
BENEFIT is an off-the-shelf solution that is geared towards small- to mid-sized customers in service-intensive industries. It offers the power and many of the features found in custom-made CRM and ERP enterprise systems at a fraction of the cost. BENEFIT includes many CRM functions serving the needs of organizations for greater internal efficiency, cost control, and customer service quality.
CRM is a fast-growing dynamic market, characterized by the emergence and increasing popularity of open-source software and buyer consumption models such as hosted and subscription offerings. Total CRM software revenue grew by 13.7% in 2005 to $5.7 billion, according to a recent industry report by Gartner Inc. As buyers recognize CRM as a key driver of customer acquisition and retention, continued market growth is expected with a compound annual growth rate of 11.2% until 2010, with North America as the leading source of small to midsize business application software revenues.
About ISD
ISD Ltd. is an Israeli software company providing enterprise software that enables small- and medium-sized enterprises to optimize functions such as workforce management, contact center operations and asset management. The easy-to-employ solution, BENEFIT, includes many Customer Resource Management (CRM) functions with the focus on customer need for greater internal efficiency, cost control and maintaining customer service quality. BENEFIT is already used by over 3,000 users in more than 200 organizations across a wide range of functions and industries. For more information, please contact Jeff Adams at:invest-isd@isdsoft.com or visit us on the Web at http://www.isdsoft.com.
Forward-Looking Statements
Certain statements in this news release may contain 'forward-looking' information within the meaning of the Federal securities laws. All statements, other than statements of fact, included in this release may include forward-looking statements that may involve risks and uncertainties. There can be no assurance that such statements will be accurate and actual results and future events could differ materially from those anticipated in such statements. The Company undertakes no obligation to update forward-looking statements to reflect subsequently occurring events or circumstances or to reflect unanticipated events or developments.