MAKATI and MANILA, Phillipines, Dec. 26, 2006 (PRIME NEWSWIRE) -- Software Effective Solutions Inc (SES), a provider of enterprise software aimed at small and medium-sized enterprises and telecom operators, today announced that it has signed an agreement with Fibercom, a leading fiber-optic and systems integrator operating in the Far East.
Fibercom, based in Manila, Philippines, is a leading fiber-optic and advanced technologies system integrator. The company is a major local distributor of Samsung fiber-optical cables, video broadcasting equipment, data communication and wireless transmission infrastructure in the Philippines, and is also involved in turn-key projects for enterprises and the major telecom operators, and provides sales, integration and support services to its customers.
"The system integration sector is a booming market that has a strong need for the CRM solutions Effective offers," says Clarisa Rojo, CEO of SES. "The system integration industry is under particular pressure because of the large amount of equipment installed, especially in enterprises and telecom operators' accounts. This creates an immediate need for very precise and effective CRM tools to manage the quality of service. Fibercom purchased Effective to obtain best-of-breed CRM tool that will optimize the company's daily activities such as service calls, sales processes and general bookkeeping, without exceeding Fibercom's budget."
About Effective
Effective is a unique, technologically advanced Customer Relation Management (CRM) tool which caters to the current and future needs of small to medium enterprises as well as large telecom operators, mainly in the Asia Pacific (APAC) region.
This software tool, aptly named "Effective," maximizes the utilization of organization resources such as manpower, equipment and time, and optimizes the execution of daily activities such as inventory management, service center and sales process. Effective offers several major advantages over existing solutions: cost-effectiveness, scalability, modularity, rapid deployment and functionality. In addition, Effective can be enhanced to be used as a web-based management tool, allowing organizations to manage, monitor and track their relations with their customers over the internet, from outside the office.
About SES
SES Inc. is a Philippine-based software company providing enterprise software that enables small and medium-sized enterprises and telecom operators to optimize functions such as workforce management, call centers, and resource management. Effective, the company's user-friendly, rapidly deployable software package includes many Customer Resource Management (CRM) functions with a focus on customer needs for greater internal efficiency, cost control and maintaining service quality.