MANILA, Philippines, March 8, 2007 (PRIME NEWSWIRE) -- Software Effective Solutions Inc. (SES) (Pink Sheets:SFWJ), provider of enterprise software aimed at small and medium-sized enterprises, announced today a significant upgrade to its software solution, EFFECTIVE, which grants end-users far greater flexibility to customize the software to meet their specific requirements.
This ability to customize both functionality and end-user interface results in a more flexible and efficient tool to manage Customer Resource Management (CRM) functions. This software upgrade was developed in response to a clear market demand for an affordable off-the-shelf package offering advanced customization features generally only available on more expensive software products.
"A major element of this new upgrade includes an improved tool for companies to manage Service Level Agreements (SLA) both for internal customers and external clients. Meeting SLA is a mission-critical function in any service department and EFFECTIVE facilitates this process for the benefit of both the provider and the recipient. EFFECTIVE also enables full interfacing with other complementary products, including MS Exchange Server," explains Clarisa Rojo, CEO of SES.
About Effective
Effective is a unique, technologically advanced Customer Relation Management (CRM) tool which caters to the current and future needs of small to medium-sized enterprises as well as large telecom operators, mainly in the Asia-Pacific (APAC) region.
This software tool, aptly named "Effective," maximizes the utilization of organization resources such as manpower, equipment and time, and optimizes the execution of daily activities such as inventory management, service center and sales process. Effective offers several major advantages over existing solutions: cost-effectiveness, scalability, modularity, rapid deployment and functionality. In addition, Effective can be enhanced to be used as a web-based management tool, allowing organizations to manage, monitor and track their relations with their customers over the Internet, from outside the office.
About SES
SES Inc. is a Philippines-based software company providing enterprise software that enables small and medium-sized enterprises and telecom operators to optimize functions such as workforce management, call centers, and resource management. Effective, the company's user-friendly, rapidly deployable software package includes many Customer Resource Management (CRM) functions with a focus on customer needs for greater internal efficiency, cost control and maintaining service quality.
For more information, please contact Marco Massimo at + 63-922-888-4097 or visit us on the web at http://www.seseffective.com.
Forward-Looking Statements
Certain statements in this news release may contain "forward-looking'' information within the meaning of the Federal securities laws. All statements, other than statements of fact, included in this release may include forward-looking statements that may involve risks and uncertainties. There can be no assurance that such statements will be accurate and actual results and future events could differ materially from those anticipated in such statements. The Company undertakes no obligation to update forward-looking statements to reflect subsequently occurring events or circumstances or to reflect unanticipated events or developments.