SAN JUAN CAPISTRANO, Calif., May 16, 2007 (PRIME NEWSWIRE) -- It's not easy to be the best, especially when there is so much competition in the real estate industry. But Quality Service Certification, Inc. and Leading Research Corporation have identified 20 companies and offices that, according to consumers, deliver the best service quality and customer satisfaction.
The 2007 inaugural presentation of The "Quie" -- Quality Excellence Award recognizes the Top 10 Companies and the Top 10 Offices in North America.
"The QE(tm) award recipients earned the highest levels of service excellence and customer satisfaction from among more than 500 participating companies and their 30,000 real estate agents," stated Larry Romito, President of Quality Service Certification, Inc. (QSC).
"We are thrilled to have been selected by QSC to receive this award. It signifies to consumers that we take the quality of our agents' service delivery very seriously," said Chris Eigel, CEO of Prudential Preferred Properties, Chicago, IL.
Eigel added, "Real estate transactions are very important in people's lives and are usually accompanied by other significant events as well, and receiving this award can help assure our clients that we will strive to deliver the service experience that they deserve."
QSC provides specialized training on superior service delivery and requires Quality Service Certified(r) agents to offer consumers a guarantee of service. Leading Research Corporation independently surveys every consumer of a QSC agent following the closing of each real estate transaction. Surveys provide feedback on both the overall assessment of satisfaction and the details. Consumers can review agents' independently validated overall Customer Satisfaction Rating by visiting www.QualityService.org.
"We at Rubloff have long felt that our industry should be accountable to the public in some quantifiable way for the quality and value of our service and we are very excited to be a QSC company to show our commitment to this concept," said James Kinney, President of Rubloff Residential Properties, Chicago, IL.
The QE Award for 2007 is based upon detailed service quality results and satisfaction feedback of 200,000 customers from January through December 2006.
Top 10 Companies
Helen Adams Realty Charlotte, NC
Real Estate Professionals GMAC Redding, CA
Vanguard Realty GMAC Jacksonville, FL
Prudential Northwest Properties Portland, OR
Coldwell Banker Howard Perry & Walston Raleigh, NC
Prudential Preferred Properties Chicago, IL
RE/MAX All Cities Realty Manhattan Beach, CA
Rubloff Residential Properties Chicago, IL
RE/MAX Creative Realty Lexington, KY
The Group, Inc. Fort Collins, CO
Top 10 Offices
Manalapan Prudential New Jersey Properties
Raleigh Crabtree Valley Coldwell Banker Howard Perry and Walston
Lake Norman Helen Adams Realty
Houston Memorial Coldwell Banker United-Houston
Cary Parkway Coldwell Banker Howard Perry and Walston
Lexington Commonwealth GMAC
1 Magnificent Mile Rubloff Residential
Loveland The Group, Inc.
Brentwood RE/MAX All Cities
Corona RE/MAX All Stars
Recipients ranked in order from 1st to 10th.
Visit www.QualityCertified.org to see a video award presentation.
The Quality Service Certification logo is available at http://www.primenewswire.com/newsroom/prs/?pkgid=3740