COLCHESTER, Vt. and EL PASO, Texas, July 11, 2007 (PRIME NEWSWIRE) -- Systems & Software, Inc., a leading Customer Information Systems (CIS) solution provider for utilities, announced today that El Paso Water Utilities (EPWU) has successfully implemented their enQuesta(tm) 3e solution.
enQuesta 3e was selected by EPWU to help support expansion plans, due in part to the 20,000 U.S. troops soon to be stationed at Fort Bliss. Departments across the utility will benefit from a central system which tracks the progress and status of new account creation through a single portal view. Additionally, EPWU will look to add enQuesta's Stormwater Billing module. This comes after recent flooding caused extensive damage to the city's infrastructure.
"We expect the benefits of the Stormwater Billing module to be exponential," stated Nick Costanzo, Assistant General Manager, EPWU. Costanzo continued, "The addition of the (Stormwater Billing) module will assist us in funding necessary infrastructure improvements as well as meeting current maintenance and capacity demands and population growth."
The project's seamless implementation was cited as a driving force behind its overwhelming success. "The EPWU and Systems & Software teams worked diligently to drive the project to a successful conclusion," said Armando Renteria, Chief Information Officer, EPWU.
Jerry Ford, CEO, Systems & Software, said, "The collaboration and excellence in execution demonstrated by both teams were the critical factors that led to such a successful result. We look forward to continuing this partnership with EPWU with the same spirit and vigor for many years to come."
About El Paso Water Utilities (EPWU)
El Paso Water Utilities was established in 1952 to manage and operate the water and wastewater system for the City of El Paso, Texas and its ETJ (Extra Territorial Jurisdiction). The City of El Paso is home to an estimated 617,000 residents, with an additional 126,000 residents in the remaining areas of El Paso County. EPWU serves 190,000 wholesale and retail customers.
About Systems & Software, Inc.
Since 1973, Systems & Software has been a top-rated Customer Information Systems and Customer Service provider to municipal and investor-owned (IOU) electric, water and gas utilities. With an unrivalled track record of success, the company's web-based enQuesta software drives advanced business performance including utility billing, revenue management, Service-Oriented Architecture (SOA), mobile workforce management & GIS integration, electronic bill presentment & payment (EBPP), automated meter reading (AMR)/meter data management (MDM) integration, time-of-use (TOU) billing, asset management/work management integration, and a customer self-service web portal as well as business intelligence and reporting. enQuesta is proven to increase efficiencies, as well as enhance revenues and resources. For more information about Systems & Software, Inc. and enQuesta, please visit www.systemsandsoftware.net.
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