TRANSCOM ACQUIRES LEADING NORTH AMERICAN CRM COMPANY


TRANSCOM ACQUIRES LEADING NORTH AMERICAN CRM COMPANY

Luxembourg and St. Catharines, Ontario - 27 August 2007 - Transcom WorldWide
S.A. (Nordic Exchange: ‘TWW SDB A', ‘TWW SDB B'), the European CRM and debt
collections specialist, today announced that it has acquired 100% of NuComm
International (“NuComm”), a leading North American provider of contact centre
solutions.

A maximum cash consideration of Canadian $90 million (€63 million) will be paid
in three instalments.  An initial payment of Canadian $50 million (€35 million)
will be paid, with the remainder being subject to a two tier earn-out ending in
December 2008.  The earn-out is calculated as the balance due based on a
complete deal valuation multiple of 9 times the forecasted 2008 EBIT, but is
capped at Canadian $40 million (€28 million).

NuComm had revenues of Canadian $122 million (€85 million) for the twelve months
ended 31st July 2007.  Réal Bergevin, the founder and CEO of NuComm, has signed
a contract to remain with the business under the new ownership.

NuComm, headquartered in St. Catharines, Ontario, is a leading North American
supplier of contact centre services and has been named one of Canada's 50 Best
Managed Companies™ for six years running.  Established in 1991 as a consulting
organisation, the company ventured into the call centre market in 1995.  The ISO
registered company now employs over 3,000 people across 14 centres, with 10
centres based in Canada, 2 in the United States and 2 in the Philippines.  In
addition to NuComm's existing 480 seats in the Philippines, the company is
currently investing in the opening of a third site, which will add up to a
further 1,500 seats.  NuComm has also been active in debt collection since 2005
following its acquisition of a Canadian collections company. 

Commenting on the deal, Keith Russell, President and CEO of Transcom, said:
“This is an extremely important move for Transcom.  With NuComm, we are firmly
established in North America, the largest CRM and CMS market in the world, with
significant development potential both in North America as well as the Far East,
where NuComm has a significant offshore operation to provide service for North
American customers.  The merger with NuComm creates both the opportunity for
accelerated growth for both businesses and it enables us to consolidate some of
our support activities resulting in cost synergies.”  

Réal Bergevin, CEO of NuComm, remarked: “I am very pleased to announce this
exciting development for our business.  In Transcom, we have found the perfect
partner.  Our companies share a similar ethos and approach towards providing
customers with the highest quality solutions, as well as hiring, motivating and
retaining the best people.  We also have the same vision for the future - to
expand margins by increasing the share of near and offshore services, and by
further developing the debt collection business.  I look forward to realising
the significant opportunities that lie ahead for the combined group, and am
proud of NuComm's accomplishment in reaching this stage in our corporate
development.”
Investors and analysts wishing to speak with management regarding this
acquisition may set up a 1-on-1 meeting or conference call by registering their
interest on the following website: www.sharedvalue.net/transcom/1on1meeting.  An
updated schedule of available times will also be available on this page.
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For further information please contact: 

Transcom WorldWide SA

Keith Russell, President & CEO:
T: +352 27 755 000

Noah Schwartz, Investor & Press Relations:
T: +44 (0)7713 642 717
E: transcom2@sharedvalue.net 

About Transcom
Transcom WorldWide S.A. is a rapidly expanding Customer Relationship Management
(CRM) solution provider, with 57 sites employing more than 13,000 people
delivering services to 28 countries - Austria, Belgium, Chile, Croatia, Czech
Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Latvia,
Lithuania, Luxembourg, Norway, Poland, Portugal, Romania, Serbia, Slovakia,
Spain, Sweden, Switzerland, the Netherlands,  Tunisia, the UK and the USA.

The company provides CRM solutions for companies in a wide range of industry
sectors, including telecommunications and e-commerce, travel & tourism, retail,
financial services and utilities.  Transcom offers clients a broad array of
relationship management services, including inbound communication; telemarketing
and outbound; Administrative Tasks; Web servicing; CRM Consultancy Service;
Contract Automation; Credit Management Service; Legal Services; and
Interpretation Services.  Client programs are tailor-made and range from single
applications to complex programmes, which are offered on a country-specific or
international basis in up to 33 languages. 

Transcom WorldWide S.A. class A and B shares are listed on the Nordic Exchange
Mid Cap list under the symbols ‘TWW SDB A' and ‘TWW SDB B'.

Attachments

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