Botnia aims at keeping the residents in the surroundings of the pulp mill well informed of the operations and impacts of the mill. The pulp mill in Fray Bentos is very carefully monitored by various actors, and the results are reported for example by the Uruguayan environmental authorities. The company wants, also for its own part, to give local inhabitants a possibility to follow-up the impacts of the mill. Therefore, Botnia has installed two large displays in the window of the company's Fray Bentos town office. From these displays the citizens can follow on-line the emissions of the mill and their impact to the air quality in Fray Bentos. In addition, Botnia has opened a call centre to give information and answers regarding mill operations to the people living in the area near the mill.