MIAMI, Dec. 4, 2007 (PRIME NEWSWIRE) -- MyDealerandMe.com (http://www.mydealerandme.com), a popular car dealer complaint web site, has recently announced the introduction of new features designed to create a multimedia, interactive experience for both car buyers and dealers.
Launched in November, car buyers are now able to leave video comments on their buying experiences. They can upload a video praising excellent service or they can use this feature to express their disappointment with a car dealer. This is the opportunity for car buyers to literally have their voices heard.
"We're excited about the new additions to our site that creates a unique venue for car buyers," said Marco Gonzalez, President of MyDealerandMe.com.
The site has also introduced: "Marco's 8 Simple Rules" and "Marco's 8 Simple Rules Plus." These rules were compiled by Gonzalez, who has over 24 years experience in the automobile industry.
"It is hard to beat professionals at their game without having a professional in your corner," said Gonzalez. This was the driving force behind the rules.
The rules guide potential car buyers on what to say, when to say it, and who to say it to, and gives them key information only available to an expert. With "Marco's 8 Simple Rules PLUS," potential buyers not only get the great advice included in the rules, but the ability to make one phone call and personally speak with Marco. That one call can represent thousands of dollars in savings. Calls are guaranteed to be returned within a 24 hour period.
While car buyers will receive the benefit of most of the new features, car dealerships also have a special update just for them. Previously, dealerships had to become a paid member of MyDealerandMe.com to respond to customer reviews. MyDealerandMe.com has now waived all fees, including membership fees, for all car dealers. By waiving the fees, car dealers are now able to more quickly respond to customer comments and resolve any complaints.
About MyDealerandMe.com
MyDealerandMe.com is the first site devoted to improving customer relations between the car buyer and car dealer. MyDealerandMe.com gives car buyers a voice by allowing them to post comments on their recent experience with a car dealer. Car dealers can then respond to their customers and resolve any potential problems or complaints. For more information or to find reviews on your local car dealer, please visit: www.mydealerandme.com