OpenAir Client to Present at TPSA Summit in Santa Clara

SupportSoft to Present on Driving Global Services Excellence


SAN FRANCISCO, CA--(Marketwire - May 1, 2008) - OpenAir, the world's leading provider of Professional Services Automation (PSA) and Project Portfolio Management (PPM) software is pleased to announce that Laurie Jacobson Jones, Vice President at SupportSoft will present on "Driving Multinational Services Excellence through Automation" at the upcoming TPSA Summit in Santa Clara, taking place May 4-6. TPSA is the San Diego-based Technology Professional Services Association.

Morris Panner, CEO of OpenAir, will join Laurie in presenting on Tuesday, May 6.

"I'm thrilled to join Laurie in presenting at the TPSA summit," said Panner. "TPSA represents the true visionaries in the services industry, and OpenAir is happy to be included."

The spring TPSA Summit, "Achievements in PS: Case Studies in Applied Innovation," is being held May 4-6 in Santa Clara, CA. The conference is open to members and non-members. Conference highlights will be available on the TPSA blog beginning May 5.

About TPSA

The Technology Professional Services Association (TPSA) is the only organization for executives who create, deliver, manage, measure, and optimize technology services in the world's leading corporations. TPSA provides research, advisory services, industry insights, and collaboration platforms that help its members better manage the delivery of technology professional services. Visit www.tpsaonline.com.

About SupportSoft

SupportSoft (NASDAQ: SPRT) is a leading provider of software and services that make technology work. The Company's solutions reduce technology support costs, improve customer satisfaction and enable new revenue streams for companies reaching 50 million users worldwide. The Company also provides Instant Technology Relief to consumers and small businesses through a series of channel partners and www.support.com. For more information about the Company and its corporate offerings, visit www.supportsoft.com; for Instant Technology Relief to consumer and small business technology problems, visit www.support.com or dial 1-800-PC-SUPPORT.

About OpenAir

OpenAir is the world's leading provider of Software-as-a-Service (SaaS) project management software. Offering both Professional Services Automation (PSA) and Project Portfolio Management (PPM) solutions, OpenAir provides project-based organizations and firms the tools they need to grow their businesses quickly and profitably. Providing enterprise-level functionality for businesses of all sizes, OpenAir has more than 42,000 active users across 300 world class firms utilizing the software to better capture billable time, manage projects and resources and bill customers. Coupled with a team of highly experienced consultants from some of the world's leading services firms, OpenAir PSA and OpenAir PPM drive higher profits through improved utilization, visibility and data collection. To learn more or schedule a demo, please visit www.openair.com.

Contact Information: Press Contact: Buckley White 650.980.0677 bwhite@openair.com