SAN JUAN CAPISTRANO, Calif., June 4, 2008 (PRIME NEWSWIRE) -- Quality Service Certification, Inc. and Leading Research Corporation have identified 20 companies and offices in North America that, according to consumers, deliver the best service quality and customer satisfaction. The 2008 QE Award recipients are recognized as real estate's leading companies and individual offices in delivering service excellence and the highest levels of customer satisfaction.
"For an industry that is nearly obsessed with excellence measured by millions of dollars of sales, we are interested in recognizing excellence based upon measurably superior customer satisfaction and service quality -- a standard consumers prefer as well," stated Larry D. Romito, CEO of Quality Service Certification, Inc. (QSC)
"The QE(tm) Award is based upon feedback from 250,000 consumer surveys of more than 500 participating companies and their 30,000 real estate agents," Romito added.
"To be recognized as one of the top ten companies for service excellence in North America is an honor. The fact that this recognition reflects our clients' evaluations speaks volumes to our commitment to great service and to being the best. We believe consistently exceptional service, as defined by our customers, is the best way to distinguish and differentiate our company," said Debbie Barnett, President of Tomie Raines, Inc.
Kathleen N. Rebhan Owner/Broker of Weichert, REALTORS Rebhan & Associates adds, "Being named a Top 10 Company is truly an honor. In an industry where many claim to provide high quality service, we provide the proof. It is not about the money, but building customers for life."
Consumers want transparency and independently validated service quality and customer satisfaction information in finding and selecting a real estate service professional. Prospective customers also like to see comments from actual past customer experiences. All of this is now available to consumers who visit www.QualityService.org/QuieAward/.
Top 10 Companies
Coldwell Banker Howard Perry and Walston Raleigh, NC
Coldwell Banker Pennington-Chen Houston, TX
Helen Adams Realty Charlotte, NC
Prudential Northwest Properties Portland, OR
Prudential Tropical Realty Tampa, FL
RE/MAX Creative Realty Lexington, KY
RE/MAX First Clinton, MI
RE/MAX Properties, Inc. Colorado Springs, CO
Tomie Raines, Inc. East Lansing, MI
Weichert, REALTORS(r) Rebhan & Associates Charlotte, NC
Top 10 Offices
South Park Office Weichert, REALTORS(r) Rebhan &
Associates, Charlotte, NC
South Office RE/MAX Properties, Inc.,Colorado
Springs, CO
230 Hartnell Avenue Office Real Estate Professionals GMAC,
Redding, CA
New Tampa Office Tampa, FL Prudential Tropical Realty
Downtown Office Prudential Palms Realty,
Sarasota, FL
Hillsboro Office Prudential Northwest Properties,
Hillsboro, OR
New Providence Office Prudential New Jersey Properties,
New Providence, NJ
Lake Norman Office Helen Adams Realty, Huntersville, NC
Randolph Road Office Helen Adams Realty, Charlotte, NC
Hillsborough Office Coldwell Banker Howard Perry and
Walston, Raleigh, NC
Note: Top 10 Companies are listed in alpha order and Top 10 Offices
are listed in reverse alpha order.
The Quality Service Certification logo is available at http://www.primenewswire.com/newsroom/prs/?pkgid=3740