TRANSCOM SIGNS 3-YEAR, 33 MILLION EURO IN-HOUSE TAKEOVER DEAL TO PROVIDE PUBLIC SECTOR CRM SERVICES IN ITALY

TRANSCOM SIGNS 3-YEAR, 33 MILLION EURO IN-HOUSE TAKEOVER DEAL TO PROVIDE PUBLIC
SECTOR CRM SERVICES IN ITALY

Transcom WorldWide S.A. (“Transcom” or “the Company”), the global outsourced
services company, today announced that it has signed a three-year, €33 million
in-house takeover contract with Lombardia Informatica (“Lombardia”), a service
company that is 100% owned by Regione Lombardia (a branch of the Italian
government in Northern Italy), to provide inbound CRM services for the regional
healthcare system.

With effect from 1 August 2008, Transcom agents will handle hospital enquiries
and booking requests from private citizens in the Lombardia region in Northern
Italy.  From the contact centre, agents will be able to check doctors'
availability online by accessing the hospital database directly and also make
bookings in real-time according each individual's needs.

Under the terms of the agreement, Transcom will assume responsibility for
Lombardia's staff and premises at its existing contact centre in Sicily for the
duration of the three year contract.  Transcom is forecasting strong growth for
this project and expects to double the size of the business over the next two
years.

Keith Russell, President and Chief Executive Officer of Transcom, commented: “We
are very excited to announce this important deal to provide CRM support to the
healthcare system in Regione Lombardia.  By utilising Transcom's management
competencies to efficiently manage its operations, the government and citizens
of Lombardia are able to benefit from a high quality service and a reduced
overall cost.”

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For further information please contact: 

Keith Russell, President and CEO
Tel: +352 27 755 000

Noah Schwartz, Investor & Press Enquiries
Tel: +44 20 7321 5032
Email: transcom@sharedvalue.net 


About Transcom
Transcom WorldWide S.A. is a rapidly expanding Customer Relationship Management
(CRM) solution provider, with 72 sites delivering services from 29 countries -
Austria, Belgium, Canada, Chile, Croatia, Czech Republic, Denmark, Estonia,
France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, the Netherlands,
Norway, the Philippines, Poland, Portugal, Romania, Serbia, Slovakia, Spain,
Sweden, Switzerland, Tunisia, the UK and the USA.

The company provides CRM solutions for companies in a wide range of industry
sectors, including telecommunications and e-commerce, travel & tourism, retail,
financial services and utilities.  Transcom offers clients a broad array of
relationship management services, including inbound communication; telemarketing
and outbound; Administrative Tasks; Web servicing; CRM Consultancy Service;
Contract Automation; Credit Management Service; Legal Services; and
Interpretation Services.  Client programs are tailor-made and range from single
applications to complex programmes, which are offered on a country-specific or
international basis in up to 33 languages. 

Transcom WorldWide S.A. class A and B shares are listed on the Nordic Exchange
Mid Cap list under the symbols ‘TWW SDB A' and ‘TWW SDB B'.