Yet another intercontinental Telecom Group to order mobile prepaid solutions from Seamless

•	Third customer with 40+ million subscribers
•	New Global Support Centre to reinforce 24/7 service to customers worldwide

The new customer* is present in the Middle East and Africa with more than 50
million subscribers in over 20 countries and is expanding at a high rate. This
is Seamless third order from an operator or group exceeding 40 million
subscribers. 
 
Key for mobile operators to gain new subscribers is access to segments with
lower and lower income. By offering affordable prepaid e-Top Up in extremely
low denominations, these new subscribers can afford to Top Up their phones and
make calls. The order includes the full suite of Value Added Services (VAS)
that enables subscribers 24/7 access to a range of services. 

Seamless is implanting scalable processes to prepare for further deliveries at
a higher pace, one example is levering the degree of product packaging that 
make installations faster and involve less human resources. The product ERS
360º has been packaged to a level that a minimum of onsite resources is needed
to accomplish this delivery. 
 
“Scalability and service were the keywords in setting up our new Global Support
Centre that now is in full operation” says CTO Emil Wikström at Seamless and
continues “It is a challenge to meet the service demands of operators that add
more than a million subscribers per month, but we have designed our products
and services to allow continuous expansion of our current customers and
acquisition of new customers.” 

At Seamless office in Africa, Solutions Director Viwe Ndzamela looks forward to
see the order executed. 

“It is very favouring to have been chosen by yet another world leading mobile
operator group and we are very pleased with this breakthrough. We have a very
strong product with the ERS 360º transaction platform and it has an even
stronger roadmap. Our aim is to be the most attractive choice to all countries
in the group.” 

The order was received together with Seamless global partner Ericsson, the
leading telecom supplier. 

*It is not possible for Seamless to publish the name of a customer, or the
order value, at the time of order keeping in view the competitive environment
for Seamless, the partner and customer. It is essential that competitors are
unaware of the implementation as it may result in significant changes in market
shares. 

The full press release is enclosed as PDF.