Strativity Group to Address UW E-Business Consortium At University of Wisconsin

Keynote Session to Focus On Customer Experience Management Within Contact Centers


ROCHELLE PARK, N.J., Jan. 14, 2009 (GLOBE NEWSWIRE) -- Strativity Group has accepted an invitation from the UW E-Business Consortium at the University of Wisconsin - Madison to address its customer service peer group. The company's experts will discuss evolving customer relations trends and the future role of customer experience within customer service.

The Customer Service Peer Group is a forum for leaders and senior practitioners from leading Midwest organizations to share and discuss the business strategies and practices that effectively address this challenge.


 When
 Thursday, February 19, 2009, 9:30 a.m. - 3:00 p.m.

 Where
 University of Wisconsin - Madison
 Engineering Centers Building
 Room 1025 (Research Presentation Room)
 1550 University Avenue
 Madison, WI  53706

This event is by invitation only. For additional information on the Customer Service Peer Group at the University of Wisconsin, or about membership in the UW E-Business Consortium, please visit http://www.uwebc.org/crm/cs/.

For more information about Strativity Group, Inc. please visit http://www.strativity.com.

About Strativity Group, Inc.

Strativity Group, Inc. is a global customer experience research and consulting firm which assists organizations with the creation of differentiating experiences and profitable customer relationships. Utilizing research, consulting, education and communication programs, Strativity creates and implements customer experience strategies for its clients. At the core of its methodology is the development of action plans that are used to drive organizational change.

Strativity Group, Inc. works with Global 2000 companies as well as emerging businesses around the world. Our clients include Akibia, American Management Association, AMO, Capital One, CATIC, Circle K, CA, Crowne Plaza Hotels & Resorts, Dimension Data, DVTEL, FedEx, Herbalife, ICMI, Honeywell, Jacada, Lockheed Martin, Nokia, Nordea, Nortel, RightNow Technologies, Sage, SAP, Seagate Technology, Siemens, The Fund, University of Pennsylvania, Verint Systems and Wyeth.

The Strativity Group, Inc. logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=5739



            

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