Enhanced Services Supported by Robust IT Infrastructure
New Data Center to Capture Business Opportunities
HONG KONG, March 2, 2009 (GLOBE NEWSWIRE) -- City Telecom (H.K.) Limited's (SEHK:1137) (Nasdaq:CTEL) subsidiary, Hong Kong Broadband Network Ltd. (HKBN), and IBM (NYSE:IBM) today announced the successful implementation of IBM System Storage, virtualization and data center solutions as part of HKBN's efforts to build a more dynamic infrastructure to support its business growth. This initiative allows the company to drive new and improved services by responding faster and effectively to the increasingly changing market demands and new challenges in the current economic environment.
With an advanced and dynamic IT environment, HKBN can continuously improve its customer service through the enhanced billing and subscriber email services. The new data center also helps the company to capture business opportunities and reduce its operational costs.
"Hong Kong's telecommunications market is one of the most liberalized in the world. To compete and be successful, we have to meet the challenges of a dynamic market and constantly look for better and more innovative ways to meet customer expectations," said John Chong, Director of Corporate Division, Hong Kong Broadband Network Ltd.
"IBM helped us to run our business smarter and improve services to customers by providing a more dynamic infrastructure for our billing systems and subscriber email system. At the same time, we have been able to reduce the Total Cost of Ownership and do more with less through storage virtualization," said Mr. Chong.
As a result of the implementation, IBM has delivered a 50 percent improvement in application performance for HKBN's billing system and a 70 percent increase in subscriber number for the bbMAIL system.
"The building of the new data center has allowed HKBN to provide data center solutions to clients and capture business opportunities in this market," said Dr. Ivan Tam, Chief Technology Officer, Hong Kong Broadband Network Ltd.
"As a trusted technology partner, IBM provided smart solutions backed by business insights and innovative technologies to help HKBN reduce costs, improve service levels to customers, and develop enhanced business solutions. We aimed to help HKBN build an IT infrastructure that will bring more automation, integration and efficiencies to their business operations," said Savio Ng, Executive, Systems and Technology Group, IBM China/Hong Kong Limited.
IBM has implemented three major projects that delivered a more dynamic, resilient, virtualized and efficient infrastructure for HKBN.
For more details, please click the following link for full press release and presentation: http://www.ctigroup.com.hk/en/press_release_frame.html