Larox Launches a New Service Agreement Program

Larox has developed an extensive maintenance program to maximize the uptime,
reduce operating costs and extend the lifetime of the customers' filtering 
equipment.

“Separating solid and liquid substances has become a truly critical process in
many industries. What our customers want is a filtration solution that works
in a reliable and faultless way, gives perfect process results, helps to
achieve better profitability and has a long lifetime. They want to concentrate
on their core businesses and avoid unexpected production downtime and costs”, 
says Mr. Jussi Tikkanen, Product  Development Manager. “Larox has an new
service package to meet these needs and to guarantee continuous high
performance for the filtering equipment.” 

Plan - Do - Check - Act

Larox filters offer reliable, high quality technology for many demanding
applications. However, there is no such machine that does not require regular
control and maintenance. Just like cars, filters need to be taken care of. The
key philosophy behind Larox Service Agreement is proactive maintenance. The
program itself is built as a continuous cycle divided into a modular structure: 
Plan, Do, Check and Act. Due to the modular structure of the agreement, the
customer can choose only the modules that are needed. 

The Plan phase consists of a maintenance planning session and is followed by
the Do phase including Predictive, Preventive and Corrective Maintenance
modules. “Careful planning is crucial! According to field studies unplanned
repairs can easily cost from four to twelve times more than planned repairs”,
Jussi Tikkanen continues. “The objective of this module is to identify problems 
before they occur, plan repairs in such a way that customers' time and money is
saved and to prevent unexpected component or equipment failures.” 

The Check phase offers modern tools and services to monitor the equipment
performance. The Filter Performance Monitoring Service module is based on the
latest technology to gather data that is analyzed and reported to the customer
by Larox, complemented by web-based reports and alarm lists. Inspection Service
module offers periodic equipment inspections conducted by Larox specialists and
reported to customers for strategic maintenance planning purposes. 

During the Act phase an annual review visit is organized and the whole Service
Agreement is reviewed and updated to best suit the customer's needs. Larox's
Service Agreement is available worldwide for all filter types, including Larox,
Ceramec, Hoesch, Pannevis, Scanmec and Scheibler equipment. Service Agreements
-as well as other Larox services- are supported and implemented by nominated
Customer Support Engineers, offering reliable and available local point of
contact for each customer. 

For further information, please contact Larox Product Manager 
Mr. Jussi Tikkanen, 
phone +358 (0) 207 687 343,
e-mail jussi.tikkanen@larox.com or
visit us in Achema, 11-15 May 2009,
Frankfurt am Main, Germany. 
We will exhibit in Hall 5, stand H30-J35.

Larox in Brief
Larox develops, designs and manufactures industrial filters and is a leading
technology company in its field. Larox is a full service solution provider 
in filtration for separating solids from liquids. It supplies comprehensive
aftermarket services throughout the lifespan of the Larox solution.
Companies world-wide in mining and metallurgy, chemical processing and
related industries benefit from the Larox technologies. Larox operates
in over 40 countries and had approx. 500 employees in 2008. Larox Group is
headquartered in Lappeenranta, Finland where the Group also has production.