LogMeIn Customers to Discuss Value of Remote Support at Leading Higher Education Conferences

Senior IT leaders From UMass Boston and Sage Colleges to Present at NERCOMP 2010; CIO of Lord Fairfax Community College to Present at Innovations 2010


WOBURN, Mass., March 8, 2010 (GLOBE NEWSWIRE) -- Three LogMeIn (Nasdaq:LOGM) customers will present at two premier higher education conferences in the month of March. Senior IT leaders from University of Massachusetts at Boston (UMass), Sage Colleges and Lord Fairfax Community College (LFFC) will discuss the benefits of real-time remote support in the academic environment.

  • On Tuesday, March 9 at 11:30 a.m. EST the Northeast Regional Computing Program (NERCOMP) will feature Apurva Mehta, director of Client Services and Education Technology at UMass, and Jonathan Brennan, director of Information Technology Services at Sage Colleges.
  • On Tuesday, March 30 at 5 p.m. EDT, Richard Crim, Chief Information Officer (CIO), at LFCC will lead an educational session at Innovations 2010.

UMass, Sage Colleges and LFCC are all customers of LogMeIn Rescue, a remote support solution for PCs, Macs and smartphones, to more effectively diagnose and resolve their constituents' technical issues. An on-demand web-based interface offers support professionals the ability to connect to a computer remotely without pre-installed software on the remote machine. With the user's permission, the technician is then able to see and control the user's machine to quickly configure, diagnose, repair and train.

In addition, LFCC is leveraging LogMeIn's Ignition for iPhone application as a part of its business continuity plan. Ignition ensures that the college's faculty and staff have full access to business critical functions--including email, student registration programs, alert systems, security surveillance monitoring, business files and student learning systems--in the event that on-campus access is limited due to a flu outbreak or snow storm.

"Higher education institutions are looking to enhance technology offerings and expand IT support that fits within their budgets and headcount," said Apurva Mehta, director of Client Services and Education Technology at UMass. "For UMass, LogMeIn has been instrumental in ensuring the helpdesk fulfills its mission as a productivity enabler to our university community."

"LogMeIn Rescue is saving Sage Colleges considerable time and resources," said Jonathan Brennan, director of Information Technology Services at Sage Colleges. "What's more, the notion that we provide innovative technology and top-notch support is important to attracting new staff and students and has become a competitive differentiator."

"Remote support technology is the key to keeping our helpdesk resourceful, resilient and ready," said Richard Crim, CIO of LFCC. "As a result, LogMeIn has significantly impacted not just the productivity of the IT department at LFCC, but that of the college as a whole."

NERCOMP's annual conference is being held at the Rhode Island Convention Center in Providence from March 8-10.  Hosted by The League for Innovation in the Community College, the 13th Annual Innovations Conference will be held from March 28-31 at the Hilton Baltimore and Baltimore Marriott Inner Harbor at Camden Yards.

About NERCOMP

NERCOMP's mission is to enhance the communication and dissemination of information related to the use of computers, networks and information technology in education, academic research and educational administration throughout the northeastern United States. NERCOMP is an affiliate of EDUCAUSE. For more information about NERCOMP visit http://www.nercomp.org/about/.

About The League for Innovation in the Community College

The League is an international organization dedicated to catalyzing the community college movement. We host conferences and institutes, develop Web resources, conduct research, produce publications, provide services, and lead projects and initiatives with our member colleges, corporate partners, and other agencies in our continuing efforts to make a positive difference for students and communities.

About LogMeIn, Inc.

LogMeIn (Nasdaq:LOGM) makes it easy to connect and access remote computing devices—desktops, laptops, point-of-sale systems, medical devices, smartphones and more—from any internet-connected computer, including an iPhone or inboard dash of the Ford F-150 truck. Over 28 million registered users have connected more than 90 million devices using LogMeIn for business productivity, personal mobility and IT support. LogMeIn is based in Woburn, Massachusetts, USA, with offices in Australia, Hungary and the Netherlands, and on the web athttp://www.LogMeIn.com

The LogMeIn, Inc. logo is available at http://www.globenewswire.com/newsroom/prs/?pkgid=6574

LogMeIn, LogMeIn Rescue and LogMeIn Ignition are trademarks or registered trademarks of LogMeIn in the US and other countries. iPhone is a trademark of Apple, Inc., in the US and other countries around the world.



            

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